Remembering the steps it took just to graduate college is enough to send me into a rage. Dealing with the administration was almost like doing tricks in the circus: “Jump girl! Jump through those hoops! You want to graduate, don’t you?”
It’s understandable for large universities like my alma mater or the government; it’s the way the they organize their information. It doesn’t make it any less frustrating. In fact, if you escaped college without getting angry over even one administrative issue, consider yourself the luckiest person alive.
When an organization is bogged down by restrictions and policies or there are inefficiencies within the administrative workflow, service really takes a hit on the chin. Your business is obviously not the government. Why so many rules? Why so many hoops?
It’s time to cut away everything that stands between you and your customers. Making it easy for them to do business with you will make it easy for them to recommend your product or services. Here are a few ways you can eliminate all that red tape and create a business that is easy on the customer.Read More