Answering services designed for small business

With our small business answering services, you can get the help you need to be more productive and grow your business.

Get the support your small business needs with our 24/7 live phone answering


With 24/7 virtual receptionist services from PATLive, you get amazing service on every call. We’ll answer and sound just like a member of your team, providing friendly, helpful service to every caller, so you can be more productive and get the most from your calls.

100% US receptionists, expertly trained to support your small business


We understand how important every call is to your small business and are committed to delivering an outstanding level of service every time we answer on your behalf.

Our team of virtual receptionists is 100% US-based and each new hire receives more than 80 hours of initial training, followed by consistent monitoring, coaching and continued education to ensure we’re always delivering downright amazing service for your business.

Flexible call scripting and truly outstanding 24/7 live answering


We’ll help you customize how your calls are answered so you get the type of support you need, and you can use our services in the way that makes sense for you – from full-time to just sometimes (like after hours).

Our receptionists work just like an in-office receptionist, screening and transferring calls when you’re available and taking messages when you’re not, and we can also help with lead collection, sales callsscheduling, event registrations and more.

Great apps you’ll love, or the option to have us work directly in your web-based software


With PATLive, you not only get the best receptionists – you also get the best apps, so you can stay in sync with your calls from anywhere.

Get new messages by email or push notification. Update your status to instantly change how your calls are being handled. And take advantage of call reports that will help you visualize patterns and spot trends.

Need even more? Check out our integrations to learn how we can work directly in your software.

The apps and integrations you can use with our answering service.

Glowing reviews from small businesses like yours


We’ve worked hard to build the kind of small business answering service, we’d want for our own business, and we take great pride in the quality of service we provide for our customers. Ultimately, though, it’s what our customers have to say about us that’s the best reflection of our capabilities and performance.

We encourage you to read our TrustPilot reviews, where you’ll see that 8 out of 10 customers rates our small business answering services as “great” or better, with an overall rating of 4.6 stars – earning us TrustPilot’s highest designation as an “excellent” service provider.

Try any of our plans completely free for 14 days

Not sure which plan is right for you? Call (800) 775-7790 to speak with sales.

Live Call Answering PlansLive Web Chat Plans
Starter
$205
per month
  • Includes 75 minutes
  • $1.82/add’l minute
  • 1 phone number
ο€… Standard Most Popular!
$360
per month
  • Includes 200 minutes
  • $1.56/add’l minute
  • 3 phone numbers
Premium
$535
per month
  • Includes 350 minutes
  • $1.40/add’l minute
  • 3 phone numbers
Pro
$825
per month
  • Includes 600 minutes
  • $1.30/add’l minute
  • 5 phone numbers
Starter
$100
per month
  • Includes 10 chats
  • $10/add’l chat
ο€… Standard Most Popular
$270
per month
  • Includes 30 chats
  • $9/add’l chat
Premium
$400
per month
  • Includes 50 chats
  • $8/add’l chat
Pro
$700
per month
  • Includes 100 chats
  • $7/add’l chat

βœ”οΈ Only pay for live talk time.

βœ”οΈ Top-rated virtual receptionists.

βœ”οΈ No contracts or commitments.

Explore all the ways our answering services can help your small business


Our 24/7 call answering services go way beyond just answering the call to save you time, delight your callers, and book more business.

Book an appointment with our sales team

Select a date and time that works for your schedule, a member of our sales team would love to speak with you!

Request more info

Not quite ready to start a free trial? Request a call with sales to learn more.