Expand Your Reach with a Bilingual Answering Service
Support your English and your Spanish-speaking callers with a team of bilingual receptionists. For only $20 more per month, you can add Spanish-language support to your PATLive services from 8am to 10pm ET daily.
Bilingual English and Spanish-speaking receptionists
In today’s competitive marketplace, breaking language barriers is key to growing your customer base. A comprehensive bilingual answering service ensures that you can efficiently cater to both English-speaking and Spanish-speaking callers, creating a positive experience for every customer.
Key Benefits
Reach a wider audience by offering support in multiple languages.
Increase customer satisfaction by offering personalized assistance in the caller’s preferred language.
Avoid missed opportunities and revenue by ensuring clear communication with all callers.
Bilingual Call Receptionists: Our Expertise
PATLive offers skilled bilingual virtual receptionists fluent in both English and Spanish, providing top-rated support to all your customers.
Key Features:
- High customer satisfaction: 7 out of 10 reviews on Trustpilot rate PATLive as Excellent.
- Easy language selection: Callers can choose their preferred language at the beginning of the call.
- Full call-handling services: Voicemail management, appointment scheduling, and more.
Bilingual Web Chat Service
PATLive tailors services to fit your unique business needs with flexible options and seamless integrations.
Key Features:
- Quick response times: Make sure not a single inquiry is missed with our attentive receptionists.
- Personalized assistance: Our receptionists are trained to provide tailored solutions to your needs.
- Confidentiality: Your conversations are treated with the utmost privacy and security.
Customized Solutions to Meet Your Needs
PATLive tailors services to fit your unique business needs with flexible options and seamless integrations.
Key Features:
- Custom scripting to match the voice of your brand.
- Covering key business hours: 8 am to 10 pm EST coverage.
- Integration with existing systems and real-time reporting.
Ready to get started?
Industries We Serve
Businesses across various industries trust our bilingual answering service to enhance customer satisfaction and streamline call handling.
- Contractors: Capture leads and manage appointments efficiently without missing a call.
- Electricians: Handle phone calls professionally and ensure clear communication with all clients.
- HVAC: Provide fast responses and book services quickly, even during peak seasons.
- Legal: Support clients with timely case updates via web chats and schedule consults promptly.
- Non-Profits: Connect easily with volunteers and donors, regardless of their language preference.
- Property Management: Manage maintenance requests and inquiries from tenants of all backgrounds.
- Real Estate: Ensure potential buyers and clients receive personalized attention, helping you close more deals.
- Retail & E-Commerce: Handle customer inquiries and sales with efficient call handling in both languages.
- Small Business: Get the support you need to manage incoming calls and focus on growing your business.
Explore all the ways our bilingual receptionists can help your business
Our bilingual answering services go way beyond just answering the call to save you time, delight your callers, and book more business.
English
24/7 service for English speaking callers.
Spanish
Support for Spanish speaking callers from 8am to 10pm ET.
Bilingual
All of our bilingual receptionists speak both Spanish & English.
Frequently Asked Questions
Try Free for 14 Days
Offering a bilingual answering service helps you better serve a diverse customer base while simultaneously increasing business opportunities. In fact, 42% of consumers report that they won’t purchase products or services that aren’t available in their preferred language. Experience the benefits of our live answering service by signing up for a 14-day free trial, and see how it can transform your customer interactions and help you grow your business.