Stay In Sync With Your Virtual Team From Anywhere
Change Your Availability Instantly
Get Real-Time Updates with Push Notifications
Access Everything We’re Collecting from Callers
Visualize Call Trends with Easy to Use Reports
One of our live receptionists will always answer your calls first, but when your status is set to Available, we’ll attempt to transfer callers to you when directed to do so in your call handling instructions and/or when callers request to speak with you.
Yes, in addition to Available, there are six Unavailable statuses (At Lunch, Away from Desk, In a Meeting, Do Not Disturb, Gone Home and Out of Office) that you can use. Just let us know what you’d like us to do when you’re in each status, and we’ll ensure receptionists handle your calls accordingly.
We offer push notifications for the following events. You can choose to receive all of these notifications, or only the ones you want.
New Call Received – receive a push notification anytime we answer a call on your behalf
New Form Submission – receive a push notification when we take a message, collect a lead, or submit any other type of form on a call
New Voicemail – receive a push notification when callers leave a new voicemail
New Call Transfer – receive a push notification when we attempt to transfer a caller to you or your team
Absolutely. Our apps can be accessed on any Android or Apple device.
If you need help signing in to the web or mobile apps, give us a call at 800-775-7790 or email us at [email protected]. We’re available 24/7.