You have complete control from “hello” to “goodbye.”
Like You Would
Callers will think we’re a member of your team, not your answering service
Summary of Each Call
We’ll keep you updated on every call with an email, text or via our apps.
Flexible Call Handling
Experience You Can Trust
When you sign up for service, we’ll provide a local or toll-free phone number. You can either advertise this number directly, or you can forward your calls to it from your current number. Forward calls all the time, or only at certain times.
Yes, with our FindMe feature, we can try to reach you at up to four different numbers before calls rollover to your PATLive receptionists.
Absolutely. You can use an existing number with our services in either of two ways:
1) Simply forward your calls to the phone number that we provide when you start service – you can forward calls all the time or just sometimes
2) Or port your number into our platform – we’ll receive 100% of your calls while your number is hosted on our platform, and you can port it back out anytime
Just like a front-office receptionist, our receptionists will greet callers with a fast answer and friendly service, patching calls through when you’re available and taking a message when you’re not. And that’s just the basics.
We can also help with providing general service and product info, lead collection, appointment scheduling, order processing and more so callers get the help they need without having to wait on a callback.
We hire only the best customer service professionals, all located right here in the United States.
When we take a message or perform an action on your behalf, we’ll keep you updated with an email, text or push notification in our web and mobile apps.
Give us a call at 800-775-7790 or email [email protected] and member of our team will be happy to help you modify any aspect of how your calls are being handled.