Optimize Your First Impressions with Expert Client Intake Services

Personalized interactions, efficient information capture, 24/7/365 availability

We’ll handle every call with a personalized touch

In today’s market, a personalized customer experience isn’t just a luxury; it’s a decisive factor in winning repeat business. At PATLive, we understand this deeply, which is why our services are tailored to meet the unique needs of each caller.

Our approach is backed by data: over half (56%) of consumers report they are likely to become repeat customers after a personalized experienceβ€”a figure that has increased by 7% year-over-year. This commitment to personalization ensures that your first-time callers feel valued and understood, setting the stage for ongoing customer loyalty.

Capture the essential details with accuracy

Efficient information capture is critical for effective client management. Our Virtual Receptionists undergo in-depth training to ensure that every vital piece of information from client interactions is captured accurately and promptly.

This process not only streamlines the intake procedure but also supports your team in making informed decisions quickly. By minimizing the need for follow-up calls to clarify details, we help your business save time and enhance customer satisfaction, ensuring that no critical information slips through the cracks.

Use one of our many integrations, or your own web-based software

Whether you’re taking advantage of our many integrations or using web-based software that our agents can access, we’re ready to work closely with you. We’ll craft the perfect call handling instructions together for your new client intake calls, making sure our Virtual Receptionists feel just like an extension of your team, managing every interaction with ease and efficiency.

Learn More About Integrations β†’

PATLive service integrations
3rd party apps that integrate with our answering service.

Always available, anytime you need us

Our 24/7/365 availability ensures that your business never misses an opportunity to connect with a potential client. No matter the hour or day, PATLive’s dedicated team is ready to handle your calls with the same professionalism and efficiency as during standard business hours. This round-the-clock service is not just about answering phone calls or web chatsβ€”it’s about ensuring continuous, reliable support for your clients, enhancing your brand’s reputation and reach. Stay open for your clients at all times, and never miss a call again.

Ready to get started?

Explore all the ways our answering services can help your business

Our 24/7 call answering services go way beyond just answering the call to save you time, delight your callers, and book more business.


Delight your callers with friendly, personal service.


Customize when and how your calls are handled to meet your needs.


We’ll adhere closely to the details of your call handling instructions.