The #1 Rated Answering Service since 1990

24/7 answering service for businesses of all sizes.
Flexible call scripting, fast answer times, 100% US agents.

Inbound call handling from agents that wow

Brenda Bradley

Live Receptionist

"We are real people helping you with your everyday communication needs. We make it easy for you to do business!"

Ben Hoskins

Live Receptionist

"Our agents are the best because they're genuinely good and fun people. I'd trust any of them to watch my cat."

Stephanie Allen

Team Lead

"I take pride in my job! By answering the phone with a smile, I'm giving callers wow-level service they really appreciate."

Robert Eagles

Live Receptionist

"We recognize that we're an extension of your business when we answer your calls - a responsibility we take seriously."

Richard Allin

Script Team

"PATLive's receptionists are great because of their attention to detail and care in their work."

Jasmine Doyle

Live Receptionist

"There's no place in the world where you can get better customer service then you will get when you call PATLive."

Katherine Linley

Team Lead

"We love working here at PATLive, and it shows through the pride we take in every customer interaction."

Cedric Harris

Team Lead

"We provide a much more robust experience for your callers than what you traditionally get from answering services."

Krysta Galeano

Live Receptionist

"As a team, we make sure we are all working our hardest to provide friendly and professional service."

Meet Our Receptionists

A lot more than just message taking

Virtual Receptionist PATLive agents answer calls just like an in-office receptionist - but for a fraction of the price.	Message Taking Use our agents as your personal assistant for general purpose message taking.	Appointment Scheduling 24/7 agents book and manage appointments in your web-based calendaring service.
Lead Collection Never miss a lead again. Get accurate, 24/7 data entry from agents who are always available.	Event Registrations Putting on an event? Let our agents handle the overhead of attendee registrations and related calls.	Event Registrations Putting on an event? Let our agents handle the overhead of attendee registrations and related calls. Order Processing Using our software or a portal you maintain, agents directly process sales for you.
Order Processing Using our software or a portal you maintain, agents directly process sales for you. Overflow Calls Automatically forward callers to our agents when you're tied up on the other line.	After Hours/Lunch Coverage Callers should never get voicemail. Send them to a live person when you can't be there to answer.	Overflow Calls Automatically forward callers to our agents when you're tied up on the other line. Call Transfers When callers need to speak with you, our system makes it easy for us to transfer the call to you.
After Hours/Lunch Coverage Callers should never get voicemail. Send them to a live person when you can't be there to answer.		Call Transfers When callers need to speak with you, our system makes it easy for us to transfer the call to you.

Learn More

Hear our agents in action,
listen to a sample call

Message Taking

Message Taking
Lead Collection
Appointment Scheduling
Order Processing

Richard Robrock

Live Receptionist

Team Member Since 2013

Think you can't afford around the clock phone coverage? Think again. When you don't answer your phone, potential customers are apt to call your competition instead of waiting around and current customers get frustrated. But it doesn't have to be this way. For just under $5/day, PATLive will ensure that every phone call is answered promptly and handled correctly.

Greg Carr

Team Lead

Team Member Since 2011

In this call, our client sent out a direct mail campaign to potential real estate investment opportunities, and had the call forward to us. This allowed him to easily sort through potential leads and avoid being overwhelmed with calls.

Kenniese Franklin

Live Receptionist

Team Member Since 2014

Allow us to schedule appointments so you can focus on getting your work done. In this call, a PATLive agent handles appointment scheduling for a chiropractor, freeing the practitioners to concentrate on their patients.

Brandon Young

Live Receptionist

Team Member Since 2015

Never miss a sale from advertising campaigns when you use PATLive for overflow and after-hours answering. In this call, a PATLive representative assists a customer by completing an order using a promo code sent via a direct mail campaign.

Experienced

years as the trusted choice of thousands of businesses across dozens of industries.

Accomplished

consecutive years on the Inc. 500 list of the fastest growing companies in America.

Consistent

hours a day, 365 days a year our agents provide great service on every call.