Simple, all-inclusive plans

No contracts or commitments β€’ Change plans or cancel any time

Try our phone answering service free for 14 days

Not sure which plan is right for you? Call (800) 775-7790 to speak with sales.

βœ”οΈ Only pay for live talk time.

βœ”οΈ Top-rated US receptionists.

βœ”οΈ No contracts or commitments.

Try web chat free for 14 days (with or without our phone answering service)

Not sure which plan is right for you? Call (800) 775-7790 to speak with sales.

Included Chats
Additional Chats
100% US Receptionists
24/7 Availability
Bilingual Spanish
General Support
Lead Collection
Sales Inquiries

βœ”οΈ Only pay for real chats (no charges for bots or spam).

βœ”οΈ Top-rated US receptionists.

βœ”οΈ No contracts or commitments.

Selected as the “Best Virtual Receptionist Service” by Forbes

We’re super proud of the fact that Forbes selected PATLive as “Best Virtual Receptionist Service” in their Best Answering Services (2023) article, topping over 25 other services that were reviewed.

“To find the best answering services for small businesses, we considered over 25 of the leading services in the space and narrowed it down to 15, which we then evaluated across five key categories and 27 different metrics. Our ratings consider factors such as transparent pricing, features, service quality and inclusions, and access to customer support and ratings. All ratings are determined solely by our editorial team.”

Rated 4.6 stars on TrustPilot by hundreds of real customers

With PATLive, you’ll get amazing service on every call, but don’t take our word for it – see what our customers have to say. On our TrustPilot page, you’ll see that 8 out 10 customers rates our virtual receptionist services as β€œgreat” or better, with an overall rating of 4.6 stars and tons of glowing reviews from our happy customers.

No contracts or commitments, so you can change plans or cancel at anytime

After the 14-day free trial, you don’t have to worry about contracts or term-commitments. We use neither, so you’re free to cancel or change your plan at any time (with zero fees or penalties).

Frequently asked questions

When you sign up for service, we’ll provide a local or toll-free phone number. You can either advertise this number directly, or you can forward your calls to it from your current number. Forward calls all the time, or only at certain times.

No, there are no contracts or commitments. You can cancel, upgrade or downgrade at any time.

No, taxes and fees vary by location, so they are calculated in your shopping cart during signup.

It really varies per type of call, but most of ours are between 2.5 and 3.5 minutes on average. When you start your free trial, your Onboarding Specialist will review how many calls you receive and then can estimate what package will be right for you moving forward.

Package minutes don’t roll over from one billing cycle to another, but if you find that you’re not consistently using all of your minutes, give us a call to see if another size plan might be better suited to your needs.

You can upgrade or downgrade your plan at any time; your changes will take effect at the start of your next billing cycle.

Nope, our free trial is a full-feature test run of the same services you’d be using after the free trial, and you can use up to half of the package minutes that come with the plan you select.

Need a larger plan?

Give us a call or use the form below to request more information on a custom package.