24/7 call answering for real estate companies.
With 24/7 phone answering service from PATLive, you can ensure every call is answered quickly and handled right. Your clients will love the receptionists, and you'll love the results.
Our virtual receptionists give you the support you need to capture more leads, book more showings, and be more responsive.
24/7 answering, even on weekends and holidays.
Friendly, professional, 100% US-based team.
Just like a front-office receptionist, only remote.
Lead capture, scheduling, call screening, and more.
Property management and CRM integrations.
All-inclusive pricing, no contracts, and a free trial.
Coverage that's tailored to your real estate business.
Showings, closings, listing appointments — the phone always seems to ring when you’re with a client. We answer the calls for you, so you can stay focused while still capturing new opportunities and delivering on the responsiveness that helps drive referrals.
When you’re on a job, you can’t answer the phone — but you can’t afford to miss the call either. We answer every call for you, helping callers with inquiry details and inspection bookings, and helping you increase your lead volume and sell more inspections.
When any call could be the next big deal, it’s crucial that you don’t let even one slip through the cracks. We help investors answer around the clock, capturing motivated sellers, qualifying opportunities, and keeping pipelines moving — no matter when callers reach out.
Frustrated tenants and unhappy owners start with missed calls. We answer 24/7, log maintenance requests, and dispatch service technicians for urgent issues — so your clients stay happy and your reputation stays strong.
Every closing depends on clear communication. We field calls, relay time-sensitive updates, and keep transactions moving — so your team can stay focused on getting deals across the finish line.
I have been using your services since 2016, and everything I heard about your quality of service has proven true for me.
Roger Ketchum
Surety Associates
We do a lot more than just answer and take messages.
From lead capture and qualification to full service scheduling, we support your real estate business with on-call capabilities that go well beyond basic answering and message taking — adding real value to your team.
Virtual front office
Just like an in-office receptionist, only better. No sick days. No missed calls because they were on the other line with another client.
After hours answering
Stay connected to your clients even when your office is closed with professional after hours support.
Overflow handling
Overflow call handling that kicks in seamlessly when your team is busy with clients or on showings — so every caller gets through and no opportunity is lost.
Screening & transfers
We screen and transfer calls based on your rules and each team member's real-time status — easily updated in our apps.
Message taking
We relay an accurate account of who called, how to reach them, and what they needed — so you can follow up when you're available.
Lead collection
Every call is a potential deal. We capture caller details, qualify interest, and pass leads along — so you have everything you need to quickly identify and respond to your best new opportunities.
Appointment scheduling
New appointments, reschedules, and cancellations — we handle them all directly in your calendar or CRM, just as if your assistant had done it themselves.
Emergency dispatch
For urgent maintenance issues or after-hours property emergencies, we're always available to field calls and relay critical information to your on-call team without delay.
New client intake
We gather important details from new clients — from property type to timelines and needs — so you're fully prepared with everything you need to get started.
Billing & payments
We answer questions, process payments securely, and handle it all through your existing systems — just as if your team had done it themselves.
Event registrations
From investor workshops to open houses, we provide event info, answer questions, and process signups — so you can maximize attendance and engagement.
Bilingual support
Support your Spanish-speaking patients with bilingual receptionists — available between 8am and 10pm ET at no extra charge.
How will you benefit from our real estate answering service?
From improving client experiences to freeing up your time, here’s how we support real estate professionals like you.
Every call is a chance to connect with a buyer, seller, or investor. When you can’t answer, that opportunity can slip away — potentially to your competition. Our team answers 24/7/365, so you never miss a chance to capture a lead, book a showing, or grow your real estate business.
With 24/7 receptionists answering around the clock, we help you capture every opportunity — as leads, showings, and bookings that keep your pipeline full and your revenue growing. And with integrations to your CRM and property management tools, everything is organized and ready to act on from the moment you receive it.
Your clients, tenants, and partners expect fast, professional responses — whether they’re asking about a property, scheduling a showing, or reporting an issue. Our receptionists answer every call with care, making sure your clients always feel heard, valued, and well-supported.
Every time your phone rings while you’re with a client, on a showing, or at a closing, it pulls you away from what matters most. Our team answers those calls for you — so you can stay focused on the work that builds your business.
When your calls are handled professionally and consistently, your business grows — not just in revenue, but in reputation and client loyalty. Every call becomes a chance to make a great impression, build trust, and earn referrals that keep your pipeline flowing.
The Value of Human Support
Customers still prefer talking to a real person. See why human support drives loyalty and retention.
The True Cost of Missed Calls
High-Volume Answering for REIs
Seamless support through our integrations.
Our native integrations make your virtual receptionists feel like they’re sitting right next to you. When they capture a lead, book a showing, or update a client record, it syncs with your CRM, calendar, and property management tools in real time — just as if you’d done it yourself.
Frequently asked questions.
You choose. We can answer as your team (“Thanks for calling the Jane Smith Group”), as a generic receptionist, or with full transparency that you’re unavailable and we’re taking a message.
We take a detailed message, log it in your system, and send you an alert so you can respond personally — no lead falls through the cracks.
Real-time via text, email, and/or app push, depending on your preferences.
Yes — call recordings are available in your dashboard.
You can update anytime; routing changes take effect immediately, and script changes usually go live within 24 hours.
Get started today!
You’ve built a business worth calling. Let’s make sure every caller feels that from the very first hello. Start your free trial today, or reach out to Sales to learn more.
