Discover PATLive Flex
Powered by the elite technology behind our award-winning live receptionist service, PATLive Flex is a comprehensive communication platform designed to optimize your business interactions.
- Available with every PATLive Call Answering Service plan
- Use with your PATLive Virtual Receptionist Service and on its own in our state-of-the-art web and mobile apps
- Turnkey setup and user-friendly by design — no IT required
PATLive Flex tools at your fingertips
Use as many tools as you need. Customize to fit your business and your workflow.
Featured Tools
Advanced Call Routing
Set custom call schedules to route callers to your team or our receptionists based on your preferences. An optional auto attendant can greet callers and guide them using menu options—ensuring coverage that fits your needs.
Integrations
We can customize integrations with most web based software so receptionists can work seamlessly with the tools you already trust, eliminating duplicate work and keeping information accurate and up to date in real time.
Call Recordings
Review calls anytime to ensure quality, fine-tune scripts, and capture critical details. Access recordings from any device shortly after each call to support consistency and elevate every interaction.
Plus, everything else you need
to optimize your business interactions with one platform
Users & User Groups
Easily manage users, groups, and availability so calls are always handled to your exact specifications.
Analytics & Reporting
Get real-time, customizable reports and billing insights to optimize performance and control costs.
Voicemail Boxes
Add unlimited voicemail boxes—stand-alone, user, or group-based—to supplement live receptionist if needed.
Spam Call Blocking
Automatically block robocalls and spam callers before they ever reach your receptionist or team.
Custom Phone Numbers
Get a toll-free or local number to integrate with live receptionists or use to call and text in the convenient app.
Phone Extensions
Assign professional extensions for teams, individuals or locations so callers reach the right person fast.
Contact Management
Manage your business contacts in one place so everyone on your team—and your receptionists—stay up to date.
Text Messaging
Send and receive texts from your PATLive business number—simple, seamless, and professional across any device.
User Statuses
Set user status with tailored call handling, so receptionists always respond based on each user’s availability.
PATLive Flex is included with all Call Answering Service plans.
Schedule a consultation to find the PATLive plan that best fits your needs.
