Try PATLive Free for 14 Days

Answering Service Plans

Starter
$149/mo

75
Live Answer Minutes

1 Phone Number

Real-time Call Summaries

Online Reporting

Message Taking

Lead Collection

Call Transfers

Appointment Scheduling

Order Processing

Event Registrations

Integrations

Dedicated Account Manager

Specialized Agent Training

Monthly Performance Calls

$1.50/min Additional Minutes

Standard
$269/mo

200
Live Answer Minutes

3 Phone Numbers

Real-time Call Summaries

Online Reporting

Message Taking

Lead Collection

Call Transfers

Appointment Scheduling

Order Processing

Event Registrations

Integrations

Dedicated Account Manager

Specialized Agent Training

Monthly Performance Calls

$1.25/min Additional Minutes

Premium
$399/mo

350
Live Answer Minutes

5 Phone Numbers

Real-time Call Summaries

Online Reporting

Message Taking

Lead Collection

Call Transfers

Appointment Scheduling

Order Processing

Event Registrations

Integrations

Dedicated Account Manager

Specialized Agent Training

Monthly Performance Calls

$1.10/min Additional Minutes

Call Center Plans

Pro
$629/mo

600
Live Answer Minutes

10 Phone Numbers

Real-time Call Summaries

Online Reporting

Message Taking

Lead Collection

Call Transfers

Appointment Scheduling

Order Processing

Event Registrations

Integrations

Dedicated Account Manager

Specialized Agent Training

Monthly Performance Calls

$1.00/min Additional Minutes

Pro +
$999/mo

1,000
Live Answer Minutes

15 Phone Numbers

Real-time Call Summaries

Online Reporting

Message Taking

Lead Collection

Call Transfers

Appointment Scheduling

Order Processing

Event Registrations

Integrations

Dedicated Account Manager

Specialized Agent Training

Monthly Performance Calls

$0.95/min Additional Minutes


Only pay for the time that your callers are connected to a PATLive agent - transfer time, etc is free.

FAQs

Who will be answering my calls?

100% of calls are answered by our team of agents in our state of the art facility in Tallahassee, FL. Our agents are the best in the industry and truly set us apart with a standard of quality that you won't find anywhere else.

Do you specialize in particular types of businesses?

PATLive's agents are trained to take calls for all different types of companies. Whether you're a law firm or a startup, a big business or a tiny one, our agents have the training and experience to deliver service that will wow your callers.

How soon can you begin answering my calls?

Typically, we can begin answering calls for your businesses the day after you complete your script setup.

How will I receive the information that agents collect from callers?

Most customers choose to receive call summaries and messages by email, SMS, or fax. Or if you prefer, we can have our agents login directly to your web-based CRM, calendar, ecommerce, or ticketing system.

Are there any exceptions to your 24/7 availability?

No, we're open 24 hours a day, 7 days a week - even on holidays.

Can I use a phone number I already have?

Yes, if you don't want to use the number we provide, you can forward an existing number to us instead.

Is a contract required?

No, there are no contracts or commitments. You can cancel, upgrade, or downgrade at any time.

Do these prices include taxes and fees?

No, taxes and fees vary by location, so they're calculated in your shopping cart during signup.

Do you offer live answer services in Spanish, too?

Yes, between the hours of 8am and 11pm we have enhanced bilingual service in English and Spanish available. A $20/month bilingual fee applies.

Need a larger plan?

Give us a call or use the form below to request more info on a custom package.