Make the most of every call you receive with the industry’s best 24/7 phone answering service

100% US-based Answering Services • Flexible Call Scripting • All-inclusive Pricing

We’ll answer and sound just like a member of your team

We do it all while going above and beyond to deliver an outstanding experience for your business with call answering & screening, transfers, message taking, lead collection, appointment scheduling, event registrations, payment processing and more.

Our team of customer service professionals is dedicated to your business success 24/7

Our team of 24/7 virtual receptionists takes pride in providing outstanding service for every caller with a smile that you can hear. We’ll answer and sound just like a member of your team, providing friendly, helpful service that will help you be more productive and get the most from your calls.

Friendly and professional call center agents ready to help your small business.

Answering service mobile app and web page displaying availability and schedule.

Completely customize your call flow to deliver the perfect experience for every caller

We’ll help you customize how your calls are answered so you get the type of support you need, and you can use our services in the way that makes sense for you – from full-time to just sometimes.

Our remote receptionists work just like an in-office receptionist, transferring calls when you’re available and taking messages when you’re not.

A lot more than just messages: screening & transfers, lead collection, scheduling & more

We’ve worked hard to build an answering service with robust capabilities that allow our virtual receptionists to work as a seamless extension of your business, so callers will think they’re speaking with a member of your team – not your answering service.

In addition to call answering, screening and transfers and message taking, our team can help with lead collection, sales calls, scheduling, event registrations, bilingual call handling, and more, so you can make the most of every call.

Call center agent answering calls for a small business.

Apps and integrations that help you get even more from your PATLive services

With our web and mobile apps you’ll be amazed at how seamlessly we can stay in sync with your business.

Update your status to instantly change how receptionists are handling your calls. Get email and in-app notifications of new messages, leads and voicemails. And take advantage of easy to use reports that will help you visualize call trends and patterns.

Need even more? With PATLive, you can even add the power of 3rd party software to your calls. Click here to learn more.