The Ultimate Legal Answering Service

for Your Law Firm

100% US-based • Experienced Legal Answering Service • Affordable Pricing • Flexible Call Scripting

Try free for 14 days

Provide friendly, personal service on every call you receive with our legal answering service, specially tailored for the unique needs of law firms

Our 24/7 live receptionists and legal answering services will help you provide great service for every caller, with a team that has decades of experience answering calls for law firms. We’ll ensure every call is answered quickly and handled correctly, so you can spend less time juggling calls and more time working on your cases.

Our 24/7 live answering service and virtual receptionists handle client calls, lead capture, legal intake, and more. With decades of experience in the legal industry, we ensure every call is answered promptly and handled correctly, allowing you to focus on your law practice.

Specialized US-Based Receptionists

Our 100% US-based, bilingual receptionists are well-versed in legal phraseology and culture. They represent your law firm just like an in-house employee, ensuring professionalism and care in every interaction, whether in English or Spanish.

Flexible Call Scripting and 24/7 Support

Customize how your calls are answered with our flexible call scripting. Whether you need help with lead collection, new client intake, or general receptionist services, our team acts as a seamless extension of your firm, providing support exactly when and how you need it, including after-hours and during high call volumes.

3rd party tools and apps our answering service can integrate with.

Seamless Integration with Your Practice

Stay connected with our great mobile app, or have us work directly in your practice management software and CRM. Receive new messages by email, update your status instantly, and utilize call reports to visualize patterns and trends. Our integrations streamline your workflow, enhancing efficiency.

Highly-Rated by Attorneys

Experience the difference with PATLive’s tailored legal answering service. Start your free trial today and see how our professional, friendly, and reliable support can enhance your law firm’s customer experience and efficiency, ensuring no missed calls and improved client satisfaction

Services We Offer

  • Call Answering: Ensure every call is answered by a real person, providing immediate response and assistance.

  • Client Intake: Streamline the intake process for new clients with our efficient and professional service.

  • Appointment Scheduling: Manage consultations and client appointments seamlessly.

  • Lead Collection: Capture potential clients’ information accurately and promptly.
  • Bilingual Receptionists: Offer support in both English and Spanish to cater to a broader client base.

  • Message Taking: Never miss important calls with our detailed message-taking service.

  • Inbound Calls: Manage all incoming calls effectively.

  • Call Screening and Transfers: Screen calls and transfer them as needed, ensuring the right calls reach you.
  • Emergency Call Handling: Provide professional and empathetic service for emergency calls.

  • CRM Integration: Integrate with your CRM for seamless client management.

  • Call Center Services: Outsource your call handling to our expert team to manage high call volumes.

  • Onboarding and Training: Receive personalized onboarding support to ensure a smooth start.

Get Started with a Free Trial Today

Enhance your law practice with PATLive’s comprehensive legal answering services, designed to support legal professionals and improve your law firm’s efficiency and client retention.

Live Call Answering PlansLive Web Chat Plans
Starter
$235
per month
  • Includes 75 minutes
  • $2.25/add’l minute
  • 1 phone number
Standard Most Popular!
$415
per month
  • Includes 200 minutes
  • $2.10/add’l minute
  • 3 phone numbers
Premium
$650
per month
  • Includes 350 minutes
  • $1.90/add’l minute
  • 3 phone numbers
Pro
$1050
per month
  • Includes 600 minutes
  • $1.85/add’l minute
  • 5 phone numbers
Starter
$100
per month
  • Includes 10 chats
  • $10/add’l chat
Standard Most Popular
$270
per month
  • Includes 30 chats
  • $9/add’l chat
Premium
$400
per month
  • Includes 50 chats
  • $8/add’l chat
Pro
$700
per month
  • Includes 100 chats
  • $7/add’l chat
Get Your 14-Day Free Trial
Need a larger plan? Learn more about our custom packages >>

FAQs

We handle various call types, including client intake, appointment scheduling, lead collection, call screening, emergency calls, and general inquiries. Our goal is to ensure every call is managed professionally and efficiently

Our receptionists receive detailed call-handling instructions specific to your law firm through our software. This includes greetings, information collection forms, and links to any third-party tools you use, ensuring they represent your firm accurately.

Yes, our service operates 24/7, including after-hours and holidays. This ensures that your law firm never misses an important call, no matter the time of day.

We offer seamless integration with popular practice management software and CRMs. This allows us to work directly within your systems, ensuring a smooth and efficient workflow.

Yes, our US-based receptionists are well-versed in legal terminology and the culture of the legal field. They receive specialized training to handle legal calls with professionalism and accuracy.

Book an appointment with our sales team

Select a date and time that works for your schedule, a member of our sales team would love to speak with you!

Request more info

Not quite ready to start a free trial? Request a call with sales to learn more.