Better support for your events.
Whether your events are online or in-person, our receptionists help you provide a concierge-quality experience for your attendees — from their first questions to the final session.
Live help for attendees before, during, and after events.
From pre-purchase inquiries and registrations to day-of questions, our receptionists ensure your attendees can always reach a live person to get the help they need — so your attendees feel supported at every step and you can focus on delivering a great event.
Your event may have a start and end time, but your attendees’ questions don’t always follow the schedule. Our receptionists are available 24/7 to handle inquiries, registration issues, and last-minute questions — so your attendees can always reach a live person, no matter when they need help.
Every caller is greeted with warmth and professionalism — because how your attendees are treated before the event is just as important as how they’re treated during it. Our receptionists provide a level of service that reflects well on your brand, making your event feel polished and well-organized from the very first interaction.
Event questions can range from simple registration help to complex details about schedules, speakers, logistics, and more. Our receptionists are trained to handle them all — providing accurate information, resolving issues, and ensuring every caller leaves with the answers they need to feel confident about attending.
We handle the entire registration process for you — collecting attendee details, managing ticket types, and processing payments over the phone. Registrations can be delivered to you by email, added to your CRM, or tracked in your purchase platform, so you always have a complete, up-to-date list of who’s coming.
Whether you’re managing a small workshop or a large conference, our team can scale to accommodate nearly any volume of registrations — no event is too small or too big.
24/7 service, even on weekends and holidays.
100% US receptionists, and fully human (no AI).
Customizable call flows that feel natural & organic.
Personalized onboarding and quality monitoring.
Plans from only $49 per month, with no contracts.
Upgrade, downgrade, or cancel at any time.
How can our event services help you?
Our 24/7 registration and event support services help you maximize attendance and deliver an excellent experience.
Maximize event attendance
By making it easy for attendees to get answers and register, you'll drive higher attendance and deliver more sold-out events.
Answer pre-event questions
Help potential attendees get the information they need about schedules, speakers, venues, and more before they register.
Process registrations over the phone
Take registrations by phone for attendees who prefer to sign up that way, with all details captured and delivered to you.
Capture attendee details accurately
We collect all the information you need — names, contact info, ticket types, and special requests — so your registration data is complete and organized.
Manage registration changes
Help attendees transfer registrations, update their details, or request refunds — handled smoothly and professionally.
Provide day-of event support
Answer last-minute questions about location, parking, schedule changes, and other on-the-day needs.
Escalate issues to your event team
When a caller needs something that requires your team's attention, we'll ensure they're transferred to the right person on your team.
Support post-event follow-up
Handle post-event questions about recordings, materials, feedback, or next steps — keeping attendees engaged after it's over.
Need us to make outbound calls, as well? We'd be happy to.
Offload callbacks, follow-ups, appointment reminders and confirmations, and more. We’ll make up to 3 attempts to reach them live, and if we haven’t connected by the third try, we’ll leave a voicemail. Plans start at $19/mo.
Or live chats on your website? Yep, we do those, too.
Capture leads, answer questions, and provide real-time support — all through your website’s chat widget. Our team handles every conversation with the same friendly, professional touch we bring to your calls. Plans start at $19/mo.
Need Spanish? All our plans include bilingual at no extra cost.
Get more from your services with our powerful platform and integrations.
Our virtual receptionist services are 100% human, but when you support great people with great technology — you get something that just can’t be beat. Your callers get the warmth of a real person — with the speed, accuracy, and deep integration into your business processes that great tech makes possible. And you get real-time visibility, seamless integration with your internal tools, cloud-phone capabilities, and easy account management — whenever and wherever you need it.
Platform
Our web and mobile apps make it easy to manage your services from anywhere, and as an added bonus, they also serve as a full-feature business phone system — completely optional and not a requirement to use our live services, but pretty great to have.
And if you’re low-tech or not interested, no worries – you can use our services with or without the apps!
See calls & messages
Get a complete view of every call and message in one place. See who called, when they called, and what was discussed — so you always have easy access to anything that’s happened on your calls.
Listen to call recordings
Every call is recorded and stored right in your account. Whether you want to review a lead conversation, check for quality, or just hear how a call was handled — you can listen back anytime, from anywhere.
View call reports
Get a clear picture of your call activity with easy-to-read reports. See call volume, peak times, transfer patterns, summary statistics, and more — so you have the insights you need to make better decisions.
Update your status
Update your status with just a tap. Our receptionists see your status in real time — so they’ll always know when you’re available for transfers, and when you want us to take a message or send them to voicemail.
Manage routing & call flows
Easily manage users and depts, transfer destinations, forwarding schedules, caller menu options, and more. For more detailed call flow adjustments, our customer care team is just a call or email away.
Place calls & send texts
Use your PATLive number to make calls and send & receive text messages right from our apps. Your whole team can use it — so you’ll finally have one consistent business number on caller ID, not your employees’ personal cell numbers.
Integrations
Our native integrations make your virtual receptionists feel like they’re sitting right next to you. When they capture a lead, book an appointment, or process an order, it updates your CRM, calendar, e-commerce dashboard, and other tools in real time — just as if you’d done it yourself.
Here are just a few of our most popular ones.
Feel confident knowing that your customers are getting outstanding service on every call.
We understand how important every call is to your business, and when you trust us with your calls, you can feel confident knowing that we’re consistently delivering a level of quality that will have your callers saying, “Wow, this was such great service! I wish every company had people this good!”
Frequently asked questions.
Your free trial is a full-feature test drive of PATLive’s live answering service. There are no limitations, so you can experience everything PATLive has to offer from day one.
Your service continues without interruption. Your calls will be answered exactly as they were during your trial, and your selected plan will begin. There are no surprises or changes to the way your calls are handled (unless you’d like to make changes, of course – those are always welcome, just let us know).
You can be up and running quickly. Create your account, tell us how you’d like your calls handled, and your first call can be answered within minutes.
No! PATLive offers affordable month-to-month service with no contracts required. You can upgrade, downgrade, or cancel anytime.
Get started today!
You’ve built a business worth calling. Let’s make sure every caller feels that from the very first hello. Start your free trial today, or reach out to Sales to learn more.
