24/7 call answering for creative agencies and marketing firms.
With 24/7 phone answering service from PATLive, you can ensure every call is answered quickly and handled right. Your clients will love the receptionists, and you'll love the results.
Our virtual receptionists give you the support you need to answer every call and be more responsive — and a turnkey solution for client campaigns.
24/7 answering, even on weekends and holidays.
Friendly, professional, 100% US-based team.
Just like a front-office receptionist, only remote.
Lead capture, screening, and campaign support.
All-inclusive pricing, no contracts, and a free trial.
Client referral program with revenue sharing.
Around the clock call answering that's tailored to your agency.
Your agency runs on client campaigns, tight deadlines, and constant communication. We handle the calls — from new business inquiries to requests from clients and partners — so your team can stay focused on creative work and campaign execution.
Your agency manages multiple creators, campaigns, and client expectations — and calls can come from any direction. We handle the inquiries, qualify new business, and support your team with professional call handling — so you can focus on strategy, content, and creator relationships.
In PR, reputation is everything. We answer calls with professionalism and discretion, screening inquiries and routing urgent matters so your team can focus on media relations and crisis communications.
Your team is in the zone building sites and apps. We handle the calls — from client questions to new project inquiries — so you can stay focused on the work without interruption.
Data, rankings, and ROI drive your business — and so does client communication. We capture leads, handle client calls, and support your team with reliable call answering so you can stay focused on delivering results.
When you’re on set or in post-production, you can’t always answer the phone. We handle client calls, capture lead details, and relay important messages — so you can focus on production without missing opportunities.
I have been using your services since 2016, and everything I heard about your quality of service has proven true for me for the past decade.
Roger Ketchum
Surety Associates
We do a lot more than just answer and take messages.
From lead capture to call screening & transfers, we help support your firm with on-call capabilities that go well beyond basic answering and message taking — adding real value to your team.
Virtual front office
Just like an in-office receptionist, only better. No sick days. No missed calls because they were on the other line with another client.
After hours answering
Stay connected to your clients and campaigns even when your office is closed with professional after hours support.
Overflow handling
Overflow call handling that kicks in seamlessly when your team is in client meetings, on creative calls, or heads-down on campaigns — so every caller gets through and no opportunity is lost.
Screening & transfers
We screen and transfer calls based on your rules and each team member's real-time status — easily updated in our apps.
Message taking
We relay an accurate account of who called, how to reach them, and what they needed — so you can follow up when you're available.
Lead collection
Every call is a potential client. We capture lead details, qualify interest, and pass them along — so you can follow up and win the business.
Appointment scheduling
New appointments, reschedules, and cancellations — we handle them all directly in your calendar or scheduling software, just as if your assistant had done it themselves.
New client intake
We gather important details from new clients — from project scope and goals to timeline and budget — so you're fully prepared with everything you need to get started.
Emergency escalations
When a client issue needs immediate attention, we field the call and relay critical details to your on-call team without delay.
Billing & payments
When clients call with questions about invoices or payments, we handle inquiries and process payments — all within your existing billing system.
Event registrations
From client workshops and webinars to demand gen events, we provide event info, answer questions, and process signups — so you can maximize attendance and engagement.
Bilingual support
Support your Spanish-speaking clients with bilingual receptionists — available between 8am and 10pm ET at no extra charge.
How will your agency benefit from our answering services?
From improving client experiences to freeing up your staff’s time, here’s how we support your creative agency.
Every call is a chance to connect with a new client, support an existing one, or move a campaign forward. When you can’t answer, that opportunity can slip away — potentially to a competitor. Our team answers 24/7/365, so you never miss a chance to grow your agency.
Your clients expect responsive, professional support — especially when their brand is undergoing changes or launching new campaigns. Our receptionists answer every call with care, making sure your clients feel heard and valued, even when your team is heads-down on a project.
With 24/7 receptionists answering around the clock, we help you capture every opportunity — no matter when they reach out. And with our scheduling integrations, partners and clients can always reach a live person for help with booking, rescheduling, and cancelling meetings — ensuring an experience that’s easy and hassle-free for both them and you.
Every time your phone rings while you’re in a creative flow, a client meeting, or heads-down on a deadline, it pulls you away from the work that matters most. Our team answers those calls for you — so you can stay focused on delivering great work without the constant stop-and-start and get more done throughout your day.
When you’re running campaigns for clients, you need a reliable way to handle the calls that come in. We provide turnkey call answering solutions you can roll into any campaign — so you can offer a complete solution and close the gap between the calls you’re driving and the way they’re answered.
Plus, when you register as a partner, you get a 5% discount for your clients and a 10% revenue share on their monthly recurring charges. Reach out to sales to learn more.
When your calls are handled professionally and consistently, your agency grows — not just in revenue, but in reputation and client loyalty. Every call becomes a chance to make a great impression, build trust, and earn referrals that keep your pipeline flowing.
The Value of Human Support
Customers still prefer talking to a real person. See why human support drives loyalty and retention.
The True Cost of Missed Calls
Cost of In-House Vs. Virtual Receptionist
Seamless support through our integrations.
Our native integrations make your virtual receptionists feel like they’re sitting right next to you. When they capture a lead, schedule a client meeting, or update a campaign record, it syncs with your CRM, calendar, and other tools in real time — just as if you’d done it yourself.
Frequently asked questions.
Your free trial is a full-feature test drive of PATLive’s live answering service. There are no limitations, so you can experience everything PATLive has to offer from day one.
Your service continues without interruption. Your calls will be answered exactly as they were during your trial, and your selected plan will begin. There are no surprises or changes to the way your calls are handled (unless you’d like to make changes, of course – those are always welcome, just let us know).
You can be up and running quickly. Create your account, tell us how you’d like your calls handled, and your first call can be answered within minutes.
No! PATLive offers affordable month-to-month service with no contracts required. You can upgrade, downgrade, or cancel anytime.
Get started today!
You’ve built a business worth calling. Let’s make sure every caller feels that from the very first hello. Start your free trial today, or reach out to Sales to learn more.
