Swamped with work, many law practices eventually turn to an answering service to help them manage their constant stream of incoming calls from clients and potential clients.
High-quality answering services accept calls, answer questions, take messages, collect client information, and book appointments as if they were an in-office secretary who worked closely with the firm’s attorneys. This is an asset to busy team members who may otherwise struggle to tackle these calls on top of everything else they’re trying to do, especially since the calls come in at all hours of the day.
To receive these benefits, however, you need to find the right answering service. Law firms are typically particularly conscious of this due to the sensitive and confidential nature of many potential calls.
Interested in hiring an answering service to manage your incoming calls? Let’s take a look at how to find the right legal answering service for your practice.Read More