The end of the year is headed towards us full steam. Before we know it, we’ll be in the hectic holiday season and then, bam! 2020 will be here. There’s nothing like the upcoming close to the year to create some urgency in your business. As a small business owner, you’re taking stock of what worked well this year and what can be improved in the upcoming year.
One area you should include in your annual planning is your customer service plan and how it can help you accomplish those lofty goals for next year. Focusing on the customer service your business provides is an exceptional way to boost overall performance and there’s no reason to wait! If you’re looking to really wow your customers in 2020, here are five simple ways to get started now.Read More