Articles about a variety of topics that may be fun or relating to current events, notable or interesting stories, humanitarian interests or just general content that makes us smile.
For more than 35 years, PATLive has operated on a simple idea: exceptional customer experiences are built by exceptional people. That idea took us from a founder-led startup to a trusted, long-term partner for thousands of businesses across the country. The Glen A. Davidson Legacy Award reflects the values that shaped PATLive from the start and honors…
March is Women’s History Month, a time to recognize and celebrate the contributions of women across all industries. In the world of small business, women entrepreneurs are making an incredible impact, driving innovation, and strengthening local economies. According to the National Association of Women Business Owners (NAWBO), women own 42% of all businesses in the…
Customer Service Week 2024 (CSW) is the perfect time to acknowledge the individuals who keep your business running smoothly—your customer service team. For small businesses, especially those with remote employees, taking the time to celebrate CSW can make a lasting impact on morale, performance, and retention. In this guide, we’ll walk through creative ways to…
Customer Service Week is the first full week of October, and it’s all about celebrating your frontline. This year, of course, things look a little different, that’s why it’s more important than ever to show your appreciation to the customer service team that represents your business every day. Anyone who has ever worked in a…
