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  1. Blog
  2. CategoriesAnswering Service
Bilingual virtual receptionist with Spanish greetings

How a Bilingual Virtual Receptionist Can Help your Business

virtual receptionistJun 23, 2021/ 3 min read

While many American businesses will be working with predominantly English-speaking customers, that’s not always…

Jamie LowaryJamie Lowary
real estate investor using PATLive's answering services

Case Study: High-Volume Answering Service for Real Estate Investors

Real Estate InvestorsJun 2, 2021/ 2 min read

Diamond Equity Investments is a real estate investment organization that purchases, renovates, and resells…

Jamie LowaryJamie Lowary
virtual receptionists using call handling instructions to answer inbound phone calls

Call Handling 101

virtual receptionistMay 5, 2021/ 3 min read

Congratulations! The day is here when you’re getting so many calls that it’s interrupting…

Jamie LowaryJamie Lowary
attorney checking voicemail on patlive's mobile app

Case Study: Legal Answering Service

Answering ServiceApr 28, 2021/ 2 min read

James Mullaney is a family law attorney serving the Jacksonville, FL area for over…

Jamie LowaryJamie Lowary

A Guide to Hiring a Small Business Answering Service

Small BusinessApr 14, 2021/ 5 min read

If you’re reading this, there’s a solid chance that you’re considering hiring an answering…

Jamie LowaryJamie Lowary
business owner staying connected with patlive's new web and mobile apps

6 Ways to Leverage PATLive’s Web & Mobile Apps for Your Business

TechnologyMar 30, 2021/ 5 min read

At PATLive, we’re all about helping businesses save time and provide great customer service,…

Jamie LowaryJamie Lowary
patlive's new web and mobile apps

PATLive Serves as an Extension of Your Team with New Web and Mobile Apps

TechnologyMar 8, 2021/ 2 min read

PATLive’s team of U.S. virtual receptionists answer calls 24/7/365 for thousands of businesses nationwide, offering a wide…

Jamie LowaryJamie Lowary
virtual receptionist answering calls for a business

4 Unexpected Ways a Virtual Receptionist Helps Your Business

virtual receptionistJan 19, 2021/ 4 min read

There are plenty of advantages to hiring virtual receptionists that you’re likely already familiar…

Jamie LowaryJamie Lowary
robocalls

5 Ways to Protect Your Business From Robocalls

Small Business TipsJan 18, 2021/ 4 min read

An enormous volume of incoming calls is just part of the deal when you’re…

Jamie LowaryJamie Lowary
personalized customer phone support

4 Creative Ways to Provide Personalized Service for Customers

Customer ServiceJan 11, 2021/ 4 min read

Customers have higher expectations than ever before. Customers know it, and businesses know it,…

Jillian EnterlineJillian Enterline
small business owner marketing

8 Marketing Tips to Promote Your Small Business

Small BusinessJan 5, 2021/ 5 min read

Marketing is essential if you want to attract new clients, make sales, and scale…

Jamie LowaryJamie Lowary
customer speaking on the phone

The Future of Customer Service

Customer ServiceDec 22, 2020/ 4 min read

Customer service standards have shifted dramatically over the past decade, thanks to a combination…

Jamie LowaryJamie Lowary
seasonal call answering service taking a holiday call for a customer

Seasonal Call Answering Service: Boost Your Holiday Business

Answering ServiceDec 4, 2020/ 4 min read

If you’re like many businesses, you can expect to have a significant uptick in…

Jamie LowaryJamie Lowary
small business generating new leads

Small Businesses Tips: How to Generate Leads

Small Business TipsNov 23, 2020/ 3 min read

We’re just a few weeks from 2021, which means small business owners are knee-deep…

Jamie LowaryJamie Lowary
stand out from the competition

7 Easy Ways to Stand Out From the Competition

Customer ServiceNov 3, 2020/ 4 min read

The far-reaching potential of the internet has made it more difficult than ever for…

Jamie LowaryJamie Lowary
automated customer comunication

6 Simple Ways to Automate Customer Communication

Customer ServiceOct 20, 2020/ 4 min read

There’s a major trend that’s taken the business world by storm in recent years,…

Jillian EnterlineJillian Enterline
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