How a Bilingual Virtual Receptionist Can Help your Business
While many American businesses will be working with predominantly English-speaking customers, that’s not always…
Case Study: High-Volume Answering Service for Real Estate Investors
Diamond Equity Investments is a real estate investment organization that purchases, renovates, and resells…
Call Handling 101
Congratulations! The day is here when you’re getting so many calls that it’s interrupting…
Case Study: Legal Answering Service
James Mullaney is a family law attorney serving the Jacksonville, FL area for over…
A Guide to Hiring a Small Business Answering Service
If you’re reading this, there’s a solid chance that you’re considering hiring an answering…
6 Ways to Leverage PATLive’s Web & Mobile Apps for Your Business
At PATLive, we’re all about helping businesses save time and provide great customer service,…
PATLive Serves as an Extension of Your Team with New Web and Mobile Apps
PATLive’s team of U.S. virtual receptionists answer calls 24/7/365 for thousands of businesses nationwide, offering a wide…
4 Unexpected Ways a Virtual Receptionist Helps Your Business
There are plenty of advantages to hiring virtual receptionists that you’re likely already familiar…
5 Ways to Protect Your Business From Robocalls
An enormous volume of incoming calls is just part of the deal when you’re…
4 Creative Ways to Provide Personalized Service for Customers
Customers have higher expectations than ever before. Customers know it, and businesses know it,…
8 Marketing Tips to Promote Your Small Business
Marketing is essential if you want to attract new clients, make sales, and scale…
The Future of Customer Service
Customer service standards have shifted dramatically over the past decade, thanks to a combination…
Seasonal Call Answering Service: Boost Your Holiday Business
If you’re like many businesses, you can expect to have a significant uptick in…
Small Businesses Tips: How to Generate Leads
We’re just a few weeks from 2021, which means small business owners are knee-deep…
7 Easy Ways to Stand Out From the Competition
The far-reaching potential of the internet has made it more difficult than ever for…
6 Simple Ways to Automate Customer Communication
There’s a major trend that’s taken the business world by storm in recent years,…