E-commerce Answering Service

24/7/365 live call answering services for c-commerce companies.

Live call answering for your online business

Our virtual receptionists serve as an extension of your team, greeting every caller with a fast answer and friendly service.

24/7 call answering

In today’s world, prospective customers and current clients expect to be able to reach someone anytime the need arises. If your business is still trying to operate with limited weekday hours – or if you’re finding yourself unable to answer the phone every time it rings, let us help you go truly 24/7/365 with our live answering service.

Friendly and professional call center agents ready to help your small business.
Courteous and professional call center agents.

Top-tier receptionists

Answering the call is only the first step in getting the sale, and from there it takes great service to win the conversion. At PATLive, only our top tier receptionists are promoted to handle sales calls, where they receive regular training and incentives that help them deliver great results on your calls.

Powerful apps that work with your storefront

With our powerful technology backend, our receptionists can serve as a seamless extension of your sales team, working directly in your e-commerce platform or online storefront to answer questions about products and services, collect leads, process orders and help with billing issues – just like an in-office employee.

The apps and integrations you can use with our answering service.
Small business owner speaking with her after hours answering service.

A lot more than just answering the phone

With over thirty years of experience working with retail companies, we know what’s important to your online business and will help you deliver great experiences on every call with friendly, helpful service – 24/7.


Customize how calls are answered to meet your needs.


Impress callers with friendly, personal service on every call.


Plans start at just $205/mo, with no contracts or commitments.

Explore all we can do for you

24/7 call answering services that help your e-commerce company make the most of every phone call.