Reliable Small Business Answering Services

24/7 Support to Boost Your Business Productivity

Enhance your productivity and grow your small business with PATLive’s 24/7 live answering service. Our professional receptionists ensure every caller receives friendly, helpful service, making your business more efficient.

Expert US-Based Virtual Receptionists

Our team of 100% US-based virtual receptionists are real people expertly trained to support your small business. Each receptionist undergoes over 80 hours of initial training and continuous education to deliver a great first impression and exceptional service every time they answer on your behalf. Our receptionists can handle call answering, web chats, voicemail, and custom call scripting, ensuring every interaction reflects your business’s professionalism.

Our virtual receptionists schedule appointments for the small business caller.

small business virtual receptionist handles a phone call or web chat with custom scripted instructions

Flexible Call Scripting and 24/7 Live Answering

Customize how we answer calls to meet your business needs. Our virtual receptionists work just like in-house staff, handling screening, call transfers, message taking, lead capture, sales calls, scheduling appointments, and event registrations. Available full-time, after-hours, or during business hours, our services are scalable to match your call volume.

Seamless Integration with Your Business Tools

With PATLive, you not only get top-notch receptionists but also access to great apps that keep you connected with your calls from anywhere. Receive messages by email or push notifications, update your call handling status instantly, and leverage call reports to identify trends. Our service integrates seamlessly with your CRM and web-based software, streamlining your business communications.

The apps and integrations you can use with our small business answering service.

Receive your leads, appointments, interaction details and more via email or push notification

Cost-Effective Solutions for Small Business Owners

Save money with our cost-effective telephone answering service. Forget about hefty setup fees and ongoing costs of an in-house receptionist. Our pricing plans are designed to fit the needs of startups, healthcare providers, real estate agents, and other small business owners, ensuring you only pay for what you need.

Bilingual Services

Our bilingual answering services provide customer support in both English and Spanish, catering to a diverse customer base.

virtual receptionist handling a small business answering service call

Highly Rated by Small Businesses

We take pride in the quality of service we provide, as reflected in our TrustPilot reviews. With an overall rating of 4.8 stars, 8 out of 10 customers rate our small business answering service as “great” or better, earning us TrustPilot’s highest designation as an “excellent” service provider.

Experience PATLive’s Small Business Answering Service Today!

Join the many small businesses that trust PATLive to handle their phone calls. Start your free trial today and see how our professional, friendly, and reliable support can enhance your business operations and customer satisfaction.