The live answering service recommended by Yay! Local, now at a discounted price

100% US-based Answering Services • Flexible Call Scripting • Special Pricing for Yay! Local Clients

Experience exceptional live call answering services at a special discount, powered by the synergy of Yay! Local and PATLive

Yay! Local is the oldest and largest cooperative direct mail company in the triangle . We are a small local business that promotes local businesses. Steve and his wife Lucy, along with their son Josh, began this Marketing and Advertising business in Raleigh twelve years ago. Yay! Local is an exclusively local, family-owned company dedicated to improving the prosperity of our community by providing the most effective and efficient programs available to help local businesses grow. We work exclusively with local companies that have a great reputation for their services and products and help grow their client base with the best available marketing strategies, technologies and world-class designs.

We sincerely believe there is no better choice for a local business to partner with to help achieve widespread awareness and loyalty among customers looking for their products and services.

We only cater to businesses that are locally owned and operated to improve the overall local economy within our community. We have over 200 current loyal clients, many of which have been with us for over 5 years and can validate our success with a 90% loyalty rate.

100% US receptionists, expertly trained to answer your calls

We understand how important every call is to your business and are committed to delivering an outstanding level of service every time we answer on your behalf.

Our team of virtual receptionists is 100% US-based and each new hire receives more than 80 hours of initial training, followed by consistent monitoring, coaching and continued education to ensure we’re always delivering remarkable service for your business.

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Flexible call scripting and truly outstanding 24/7 live answering

We’ll help you customize how your calls are answered so you get the type of support you need, and you can use our services in the way that makes sense for you – from full-time to just sometimes (like after hours).

Our receptionists work just like an in-office receptionist, screening and transferring calls when you’re available and taking messages when you’re not, and we can also help with lead collection, sales calls, scheduling, event registrations and more.

A 5% lifetime discount for Yay! Local clients

When you sign up as a Yay! Local client, you’ll get a lifetime discount of 5% off all our plans.

If that wasn’t good enough, for many of our Yay! Local clients, even a single call that would have been missed pays for our services many months over – talk about getting an ROI!

The same great service we provide on phone calls, now available via live chat

Whether you need us to handle scheduling, lead collection, message taking, general support, or sales inquiries, web chats make it possible with just a click on your website.

We’ll provide an easy to install code snippet to put on your website and your customers will see a chat widget that connects them right to one of our virtual receptionists.

Great apps and integrations

With PATLive, you not only get the best receptionists – you also get the best apps, so you can stay in sync with your calls from anywhere.

Get new leads instantly by email or push notification. Update your status to instantly change how your calls are being handled. And take advantage of call reports that will help you visualize patterns and spot trends.

Need even more? Check out our integrations to learn how we can work directly in your software.