When you’re available and want to take the call, we’ll transfer it to you.
Control Your Availability with Your Status
With your real-time status, we always know when you’re available to take calls and when you want us to take a message. Simply update your status in the web or mobile apps, and your receptionists will instantly adjust how they’re handling your calls.
Screen Calls Before You Choose to Take Them
With our virtual receptionists answering your calls, you’ll be free of the constant sales and spam calls that interrupt your day. We’ll maintain an approved callers list and a rejected callers list per your instructions, and if we’re not sure which bucket the caller falls in, we’ll reach out to ask whether you’d like to take the call.
Opt for Attended or Unattended Transfers
We can process your transfers as either attended or unattended transfers. With attended transfers, the receptionist will connect with you first to ask if you want to speak with the caller. With unattended transfers, the receptionist will simply forward the caller to your line when they ask to speak with you.
Transfer Calls to Your FindMe® Smart Endpoint
If you’re sometimes at different locations or if you want to distribute call transfers to a hunt group of people, we can configure up to four phone numbers in your FindMe setting and transfer calls to this smart endpoint.
FindMe will automatically try to reach you at each of the four numbers in sequence, and if no one answers, it can either rollover to your voicemail box or send the call back to a live receptionist.
Explore All We Can Do for You
24/7 call answering and transfer services that help you make a great impression on every call.
Impress callers with friendly, personal service on every call.
Customize when and how you take calls to meet your needs.
We’ll closely follow any special requests you have on file.