Lawmatics Customers Receive 10% off PATLive’s Answering Services

Lawmatics + PATLive = The Best Answering Service, at a Discounted Price

Provide better service to your customers and close more deals with PATLive’s 24/7 friendly answering services and a team of specially trained virtual receptionists that can book appointments, capture leads, triage emergencies and transfer callers when needed. Our team members are located exclusively in the United States, so you can relax knowing that your customers are getting agents they can easily communicate with and rely on for fast, helpful service. Our seamless integration with Lawmatics makes it easy to maintain all of your customer communications in one place, and save time on data entry.

100% US receptionists, expertly trained on the needs of law firms like yours

Legal clients expect professionalism, discretion, and immediate assistance. Our virtual receptionists act as a seamless extension of your office, trained specifically to handle the nuances of legal intake and client relations.

Deep Lawmatics Integration – We don’t just take notes; we populate your Lawmatics CRM in real-time, triggering your automated workflows the moment a call ends.
Legal-First Communication – Our team is fluent in legal terminology and the high-stakes nature of your practice, ensuring every caller feels heard and respected.
Qualified Intake, Not Just Messages – From identifying the type of matter (PI, Family, Criminal) to vetting conflict-of-interest basics, we gather the “must-have” info before you even see the notification.
Professional Gatekeeping – We expertly manage your calendar by screening for solicitors, handling billing inquiries according to your instructions, and escalating urgent matters based on your specific protocols.

Clock with images representing the types of answering services provided on a 24/7 basis.

Expert 24/7 New Lead Intake

First impressions are everything in the legal industry. When a potential client calls, they are often in a high-stress situation and need to know they’ve reached the right firm immediately. Our receptionists don’t just take messages; they perform comprehensive lead intake to ensure you have the data you need to qualify every opportunity.

Most importantly, our virtual receptionists are trained on the empathy and professionalism required for legal intake. Whether it’s a personal injury matter or a sensitive family law case, we gather the specific details your firm requires and sync them directly into Lawmatics. By providing a live, helpful voice at any hour, we ensure you never lose a high-value lead to a competitor simply because you couldn’t pick up the phone.

Rated “Excellent” by customers

We’ve been serving businesses across America and Canada since 1990, and are proud to have been selected as “Best Virtual Receptionist Service” by Forbes in April 2023. But we think our customers say it best – read our reviews on TrustPilot to see why 9 out of 10 customers rate our virtual receptionist services as “great” or better with an overall rating of 4.9 stars.

An onboarding specialist meets with a customer to review theri call handling instructions.

Amazing Support, Plus a 14-Day Free Trial

PATLive offers a true, 14-day free trial with no strings attached. You get set up with the exact services our paying customers receive, with no limits on features, hours or technology. You will be assigned a dedicated onboarding specialist to walk you through your business, call handling needs and desired configurations. Your onboarding specialist will work directly with you throughout your trial and the first 30 days of service, ensuring you get great support and a seamless launch.

The same great service we provide on phone calls, now available via live chat

Whether you need us to handle scheduling, lead collection, message taking, general support, or sales inquiries, web chats make it possible with just a click on your website.

We’ll provide an easy to install code snippet to put on your website and your customers will see a chat widget that connects them right to one of our virtual receptionists.