Bilingual Answering Service

Add additional language support for Spanish speaking callers.

Business Benefits of Answering Services In Spanish

More and more businesses are recognizing the value of offering answering services in Spanish. For companies located in areas with high numbers of Spanish-speakers—including Texas, California, and Florida—it's a matter of connecting with the local community. For companies trying to reach a national or international customer base, it's a matter of making every possible connection count. And for as little as $20/month, you can add bilingual capability to any of our services.
female answering service agent with headset and computer

Send the Right Message with Bilingual Receptionists

Your customer base is diverse, and your customer service capabilities should be too. With expertly-trained, bilingual agents answering your calls, you're letting your callers know that they're important to you. And when customers know that you offer friendly, professional services in Spanish as well as English, they're more likely to make the call, schedule an appointment, or place an order.

Meet Our Virtual Receptionists
female small business owner on laptop

How Does a Bilingual Answering Service Work?

It's simple. At the beginning of the call, your callers will have an option of choosing their language preference by dialing 1 for English or 2 for Spanish. If Spanish is selected, the call is answered by one of our bilingual receptionists, and the conversation continues seamlessly in Spanish. Bilingual agents are available from 7 am to 12am EST, 7 days a week, 365 days a year.

See How It Works
female call center live receptionist with headset

Get All of Our Services for All of Your Customers

All of our call answering and customer care services are available in Spanish, so you'll be able to provide an exceptional client experience no matter what your needs may be. Want to help your callers schedule an appointment? We can do that. Looking for someone to take messages, process orders, or collect leads? That's us, too. We also provide overflow and after-hours answering services.

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Million households in the U.S. speak Spanish as their primary language.
of customers are more loyal to a brand with customer support in their native language.
of customers hang up if they’re unable to reach a real live person.

A Full Suite of Answering Services

PATLive offers a lot more than just bilingual answering services. Check out all our phone answering and live receptionist services designed to help streamline your calls and grow your business.

Bilingual Services FAQs

What other languages do you offer answering services in?
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