7 Business Tools to Help you Work on the Go in 2020
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7 Business Tools to Help you Work on the Go in 2020

We live in an on-the-go world, where nothing ever seems to slow down. It only makes sense that we’ve adapted and are increasingly searching for ways to work on the go, too. Business owners have historically been trapped at their desks from 9-5, Monday through Friday, and sometimes even later and on weekends, too. Now,…

10 Books Every Small Business Owner Should Read

10 Books Every Small Business Owner Should Read

Knowledge is power. It’s a cliche, but it’s a cliche for good reason, especially for people taking on big ventures like running their own business. Starting, running, and growing a small business is no easy task, and there is so much information you need to know to find success long-term.  Plenty of people know that they…

6 Ways a Live Answering Service Will Improve Your Business & Life
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6 Ways a Live Answering Service Will Improve Your Business & Life

When small businesses are determining how they should reinvest into their businesses, they typically look at what would help them most. Some opt to go all-in on marketing, while others upgrade equipment or move to a new office. Live answering services may not be the first thing you think of when deciding how to best…

7 Ways to Promote Your Business This Small Business Saturday
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7 Ways to Promote Your Business This Small Business Saturday

As a live answering service for thousands of businesses nationwide, small businesses have a special place in our hearts. Making up 99.9% of U.S. businesses and 47.5% of the workforce, small businesses play a critical role in the economy.  That’s why American Express created a holiday just for small businesses in 2010, and it’s paying…

How to Find the Right Answering Service that Fits Your Business
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How to Find the Right Answering Service that Fits Your Business

Answering services can benefit businesses of all shapes and sizes. You’ll have a team of virtual receptionists take as many incoming calls off your plate as you choose, whether you only want to use the service for overflow or after hours, or as your first line of defense for every incoming call your office gets,…

4 Proven Ways to Increase Your Repeat Customer Base

4 Proven Ways to Increase Your Repeat Customer Base

Landing new clients is exciting. It’s like a rush — you see your profit margin increase, and your business scaling right in front of your eyes. Your business can’t really scale, however, unless you’re able to keep your clients in addition to landing new ones. Repeat customers are essential for retention rates and long-term success….

5 Customer Service Skills that Drive Every Business

5 Customer Service Skills that Drive Every Business

Customer service departments don’t just exist to address issues after they’ve already happened; they’re meant to be proactive parts of your overall business strategy. The level of competition in almost every field is so high that customer service has become a key decision-making factor for most buyers today. 96% of consumers, for example, stated that…

The Benefits of Call Answering Services: An Infographic
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The Benefits of Call Answering Services: An Infographic

As a busy business owner, you know the importance of the ringing phone but that doesn’t mean you have the time or resources to answer every call. Enter call answering services, the business solution that does so much more than message taking. With service packages now starting at just $39/month, you can rest easy knowing…