Order Processing

We'll process your orders just like a member of your own staff.

PATLive has you covered

PATLive has decades of experience delivering high-quality, high-touch answering services for a wide range of clients big and small. Whatever your callers may throw our way, our agents will be ready with a natural and upbeat response – because chances are, we’ve heard it before. That’s why thousands of customers every year choose PATLive as their phone answering service provider.

100% US Based

Over 150 highly trained agents all located in Tallahassee, Florida

Most Experienced

Trusted choice for tens of thousands of businesses since 1990

Best Receptionists

We’re picky – we only hire the top 2% of our applicants

Expert Trained

Every new agent receives 60 plus hours of training

Tailored Scripts

Our agents sound so good that callers believe they are working with you

Latest Technology

Agents are equipped with the best tools in the industry

Real Results

We give your customers the same service you’d expect from your own team

Never miss another sale

If customers can't reach you when they're ready to make a purchase, they may take their business elsewhere. That's why it's important to have a live receptionist ready every time the phone rings. Order processing services can help maximize sales by capturing orders any time of the day or night.

Whether you need overflow help during the day or want to extend your order-taking hours during evenings, weekends, or holidays, PATLive has you covered. We see our job as truly becoming your inbound sales team. You generate the leads and we'll make the sales.

Save time and money

Outsourcing order processing is a great way to save money and improve your bottom line. For a fraction of the cost of hiring an in-house employee, our PATLive agents will answer all of your inbound customer calls and complete all your order processing tasks. You'll avoid a big investment in recruiting, onboarding, and training, and you'll pay only for the amount of service you use. Outsourcing also allows companies to redirect valuable resources to other strategic initiatives. In other words, we take your orders so you can take care of business.

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With PATLive handling and processing orders into our online portal, we've increased sales and freed up a ton of time to spend on other important components of running our business.

Denise Rush, Whale of a Time Gifts

Order taking your way

When it comes to your customers, we know the importance of professionalism, consistency, and trust. That's why we strive to represent your business with the same care that you do. Our PATLive agents will follow your customized script so that you can be confident in the quality of service your customers are receiving. We'll process your orders with your own POS system and collect payments using your existing applications. Our ability to customize your service means that your callers will enjoy a seamless customer care experience.

Built for any business

Whether you're selling a product or providing a service, your customers want a way to quickly and easily process their orders. PATLive's order taking service works great for businesses of all types and sizes, be it eCommerce, brick and mortar, or B2B. We have been processing orders for our customers for nearly 30 years. And with our 24/7 service, you'll never miss a potential order again.

Start your free trial today

See for yourself how a team of friendly and professional live receptionists can process your orders for you.