Call Transfers

We'll make sure you get your most important calls without having to answer the phone every time it rings.

PATLive has you covered

PATLive has decades of experience delivering high-quality, high-touch answering services for a wide range of clients big and small. Whatever your callers may throw our way, our agents will be ready with a natural and upbeat response - because chances are, we've heard it before. That's why thousands of customers every year choose PATLive as their phone answering service provider.

100% US Based

Over 150 highly trained agents all located in Tallahassee, Florida

Most Experienced

Trusted choice for tens of thousands of businesses since 1990

Best Receptionists

We're picky - we only hire the top 2% of our applicants

Expert Trained

Every new agent receives 60 plus hours of training

Tailored Scripts

Our agents sound so good that callers believe they are working with you

Latest Technology

Agents are equipped with the best tools in the industry

Real Results

We give your customers the same service you'd expect from your own team

Who uses call transfer services?

Call transfers are helpful for individuals, organizations, and businesses who want to personally answer their most important calls without having to answer the phone every time it rings. Attorneys, healthcare providers, and business professionals are some of those who rely on call transfer services, but call transfers can also help callers connect with technicians, managers, or customer support staff. The cost-savings of call transfers and answering services make them ideal for small businesses.

How it works

Your call transfer preferences are customized for your business and built into your PATLive call script. You decide which scenarios require a call transfer, and our professionally trained agents follow your instructions to the letter. If you'd like more control over your transfers, we can place your callers on hold while we contact you. Or we can provide direct transfers of all calls for a designated period of time.

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It's been great to finally have a way to only answer the calls that matter most to my clinic. PATLive does a great job of handling all of my calls and transferring only the call types and numbers that I have pre-selected.

Dr. Samantha Green, Southwood Animal Hospital

Better business with call transfers

PATLive agents can help you make the most of every business opportunity. We'll make sure that warm calls, prospects, and sales leads are connected to the right members of your team, right away. In addition, PATLive agents can provide information to your other callers, take messages, and manage order processing and payments for customers who are ready to make a purchase.

More than a machine

Call transferring lets you manage your time while making sure your callers get the attention they deserve. No more frustrated customers or missed connections: each call is answered quickly and professionally by a live receptionist. While automated call forwarding services are cold and impersonal, PATLive agents provide the quality of care that can only come from speaking to a real person. And it's available for far less than the cost of hiring your own receptionist.

Beyond call transfers

For calls that aren't transferred, PATLive provides a complete answering service solution for your business. Our agents are available 24/7, 365 days a year to make sure all your calls are answered, no matter when the phone rings. Start a free trial today to see how call transfers can help you make the right connections right now.

Start your free trial today

See first-hand how our team of friendly and professional live receptionists can transfer the right calls to the right person every time the phone rings.