Call Screening

You decide what calls are important enough for you to answer and we'll take care of the rest.

PATLive has you covered

PATLive has decades of experience delivering high-quality, high-touch answering services for a wide range of clients big and small. Whatever your callers may throw our way, our agents will be ready with a natural and upbeat response – because chances are, we’ve heard it before. That’s why thousands of customers every year choose PATLive as their phone answering service provider.

100% US Based

Over 150 highly trained agents all located in Tallahassee, Florida

Most Experienced

Trusted choice for tens of thousands of businesses since 1990

Best Receptionists

We’re picky – we only hire the top 2% of our applicants

Expert Trained

Every new agent receives 60 plus hours of training

Tailored Scripts

Our agents sound so good that callers believe they are working with you

Latest Technology

Agents are equipped with the best tools in the industry

Real Results

We give your customers the same service you’d expect from your own team

How does it work?

With PATLive's 24/7 call screening you simply tell us what type of calls are most important to you and your team. Our state of the art system will let our agents know about your call screening preferences, so we'll only transfer the callers you request. You can simply choose to accept the call and we'll transfer it to you. Or you can decline the call, and our agents can take a message or send the caller to a voicemail. Plus you can update your lists whenever you like, so your call screening preferences are never out of date.

Take calls when you want

With round the clock service, PATLive's team of live receptionists can answer your calls whenever you want. Most businesses prefer us to answer all of their calls 24/7 but only transfer the most important calls during work hours. This means you'll never miss another important call during the day, but you'll free up your weekends and evenings for the other things in your life.

With PATLive screening our calls for us, we now have more time in the day to spend on things that truly matter most to our business while knowing important calls and emergencies will be transferred to the right person every time.

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No more wasted time on the phone

Let's face it, answering your own phone is often not a productive use of your time. Your time is better spent running your business and taking care of your customers. And it's not expensive to start having a professional screen your business calls for you. You can get all the benefits of an in-house receptionist at a fraction of the price.

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More than you might think

PATLive is much more than just a call screening service. We can do anything an in-house receptionist can do — but at a much more affordable price. We can take messages, answer your calls after hours, collect leads, or even process your orders.

Start your free trial today

See first-hand how our team of friendly virtual receptionists can screen your calls for you.