Live Phone Answering Services

100% US agents. 24/7 coverage. Flexible call scripting.
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Take Your Business to the Next Level,
One Call at a Time

With PATLive virtual receptionists, you can turn more callers into customers, take better care of your clients and improve your team's ability to focus and be productive.
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Stop Missing Important
Phone Calls

Did you know that 85% of people won't try calling back if a company doesn't answer their call the first time? Stop missing important calls, and business! With PATLive's answering service, you can ensure that you never miss another phone call again.

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Build Loyalty and
Customer Satisfaction

Did you know that 78% of customers will consider changing providers after having a bad customer service experience? Being unable to reach a live person is one of the most frustrating experiences a customer can have. Keep this from happening to your customers with 24/7 phone answering services from PATLive!

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Reduce Overhead,
Increase Productivity

Using a professional answering service to handle your calls allows you to focus on what matters most to your business, and it costs far less than hiring in-house staff. You only pay for what you use, and there are no contracts or hidden fees.

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More Than Just an Answering Service

PATlive's virtual receptionists can perform a wide range of services on your calls, so you can spend less time following up and more time growing your business.
message taking for answering services
Message Taking
Our virtual receptionists will answer your phone calls when you're not available and take a message with all the details you need.
call screening answering services
Call Screening
Let PATLive screen your calls based on your call screening preferences, so you get only the calls you want, when you want them.
call transfer with answering services
Call Transfers
Our friendly, virtual receptionists will greet every caller, patching calls through to you and your team per your call handling instructions.
appointment scheduling with call answering services
Appointment Scheduling
Our agents will help fill your schedule and manage your business appointments in your web-based calendaring and scheduling software.
lead collection with call answering services
Lead Collection
Specify the information you want us to collect and PATLive will deliver lead captures with everything you need to pre-qualify your best opportunities.
Order Processing with answering services
Order Processing
Using our software or your web-based ecommerce system, our agents can answer frequent questions and process orders and returns.
event registration for answering services
Event Registrations
Putting on an event? Our virtual receptionists can help handle the overhead of frequently asked questions and attendee registrations.
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3rd Party Integrations
Whatever software your business uses, chances are PATLive can integrate it into your script for even more call handling capabilities.
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78%
of people go elsewhere after a bad service experience.
76%
of customers hang up if they don't reach a live person.
85%
of customers won't call back after an unanswered call.

Experience the PATLive Difference

PATLive has decades of experience delivering high-quality, high-touch answering services for a wide range of clients big and small. Start your 14 day FREE trial today and begin to see for yourself what PATLive can do for you.
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100% U.S. Agents
All our receptionists work in sunny Florida.
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24/7/365 Availability
We literally never close, even on major holidays.
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Trusted Experience
29 years of experience. 2M+ calls annually.
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Customized Call Handling
Industry leading call scripting capabilities.

Answering Service FAQs

Who will be answering my calls?
Do you specialize in particular types of businesses?
What kind of training do your virtual receptionists receive?

PATLive's agents are trained to take calls for all different types of companies. Whether you're a law firm or a startup, a big business or a tiny one, our agents have the training and experience to deliver service that will wow your callers.

How soon can you begin answering my calls?

At PATLive, we build every script completely custom to your business. Once we gather your script information, we begin answering your calls within 24-48 hours.

How will I receive the information that agents collect from callers?

Your call details are submitted to you following the call in any format you prefer. We can automatically email or text the information to you after every call, send you a daily batch file with the previous day's messages or even input them directly into the software of your choice.

Are there any exceptions to your 24/7 availability?

No. Our contact center is always here 24/7/365 to answer your calls -- even on holidays.

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