Live Phone Answering Services

100% US agents. 24/7 coverage. Flexible call scripting.

Take Your Business to the Next Level,
One Call at a Time

With PATLive virtual receptionists, you can turn more callers into customers, take better care of your clients and improve your team’s ability to focus and be productive.

Stop Missing Important Phone Calls

Did you know that 85% of people won’t try calling back if a company doesn’t answer their call the first time? Stop missing important calls, and business! With PATLive’s answering service, you can ensure that you never miss another phone call again.

See How It Works

Build Loyalty and
Customer Satisfaction

Did you know that 78% of customers will consider changing providers after having a bad customer service experience? Being unable to reach a live person is one of the most frustrating experiences a customer can have. Keep this from happening to your customers with 24/7 phone answering services from PATLive!

Explore Our Pricing Plans

Reduce Overhead,
Increase Productivity

Using a professional answering service to handle your calls allows you to focus on what matters most to your business, and it costs far less than hiring in-house staff. You only pay for what you use, and there are no contracts or hidden fees.

Start Your 14 Day FREE Trial

78%
of people go elsewhere after a bad service experience.
76%
of customers hang up if they don’t reach a live person.
85%
of customers won’t call back after an unanswered call.

Experience the PATLive Difference

PATLive has decades of experience delivering high-quality, high-touch answering services for a wide range of clients big and small. Start your 14 day FREE trial today and begin to see for yourself what PATLive can do for you.

100% U.S. Agents
100% U.S. Agents

All our receptionists work in sunny Florida.

24/7/365 Availability
24/7/365 Availability

We literally never close, even on major holidays.

Trusted Experience
Trusted Experience

29 years of experience. 2M+ calls annually.

Customized Call Handling
Customized Call Handling

Industry leading call scripting capabilities.

Answering Service FAQs

Who will be answering my calls?

Located in sunny Florida, our team of over 150 friendly and professional virtual receptionists are always ready to answer your calls in 4 rings or less – 24 hours a day, 7 days a week.

Do you specialize in particular types of businesses?

PATLive offers a flexible platform that works for businesses of any size and industry. From contractors, attorneys, dentists, chiropractors, real estate agents and more, PATLive has been answering calls for thousands of businesses nationwide since 1990.

What kind of training do your virtual receptionists receive?

PATLive’s agents are trained to take calls for all different types of companies. Whether you’re a law firm or a startup, a big business or a tiny one, our agents have the training and experience to deliver service that will wow your callers.

How soon can you begin answering my calls?

At PATLive, we build every script completely custom to your business. Once we gather your script information, we begin answering your calls within 24-48 hours.

How will I receive the information that agents collect from callers?

Your call details are submitted to you following the call in any format you prefer. We can automatically email or text the information to you after every call, send you a daily batch file with the previous day’s messages or even input them directly into the software of your choice.

Are there any exceptions to your 24/7 availability?

PATLive’s live receptionists are ready to take all of your calls anytime, any day or night. With round the clock service, we can answer your calls 24 hours a day, 7 days a week, 365 days a year – and only transfer the most important calls based on your preferences.