Take Your Business to the Next Level,
One Call at a Time

With PATLive virtual receptionists, you can turn more callers into customers, take better care of your clients and improve your team’s ability to focus and be productive.

Stop Missing Important Phone Calls

Did you know that 85% of people won’t try calling back if a company doesn’t answer their call the first time? Stop missing important calls, and business! With PATLive’s answering service, you can ensure that you never miss another phone call again.

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Build Loyalty and
Customer Satisfaction

Did you know that 78% of customers will consider changing providers after having a bad customer service experience? Being unable to reach a live person is one of the most frustrating experiences a customer can have. Keep this from happening to your customers with 24/7 phone answering services from PATLive!

Explore Our Pricing Plans

Reduce Overhead,
Increase Productivity

Using a professional answering service to handle your calls allows you to focus on what matters most to your business, and it costs far less than hiring in-house staff. You only pay for what you use, and there are no contracts or hidden fees.

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More Than Just an Answering Service

PATLive’s virtual receptionists can perform a wide range of services on your calls,
so you can spend less time following up and more time growing your business.

Message Taking

Our virtual receptionists will answer your phone calls when you’re not available and take a message with all the details you need.

Call Screening

Let PATLive screen your calls based on your call screening preferences, so you get only the calls you want, when you want them.

Call Transfers

Our friendly, virtual receptionists will greet every caller, patching calls through to you and your team per your call handling instructions.

Appointment Scheduling

Our agents will help fill your schedule and manage your business appointments in your web-based calendaring and scheduling software.

Lead Collection

Specify the information you want us to collect and PATLive will deliver lead captures with everything you need to pre-qualify your best opportunities.

Order Processing

Using our software or your web-based ecommerce system, our agents can answer frequent questions and process orders and returns.

Event Registration

Putting on an event? Our virtual receptionists can help handle the overhead of frequently asked questions and attendee registrations.

Integrations

Whatever software your business uses, chances are PATLive can integrate it into your script for even more call handling capabilities.

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78%

of people go elsewhere after a bad service experience.

76%

of customers hang up if they don’t reach a live person.

85%

of customers won’t call back after an unanswered call.

Experience the PATLive Difference

PATLive has decades of experience delivering high-quality, high-touch answering services for a wide range of clients big and small. Start your 14 day FREE trial today and begin to see for yourself what PATLive can do for you.

100% U.S. Agents

All our receptionists work in sunny Florida.

24/7/365 Availability

We literally never close, even on major holidays.

Trusted Experience

29 years of experience. 2M+ calls annually.

Customized Call Handling

Industry leading call scripting capabilities.

Answering Service FAQs

Who will be answering my calls?

Located in sunny Florida, our team of over 150 friendly and professional virtual receptionists are always ready to answer your calls in 4 rings or less – 24 hours a day, 7 days a week.

Do you specialize in particular types of businesses?

PATLive offers a flexible platform that works for businesses of any size and industry. From contractors, attorneys, dentists, chiropractors, real estate agents and more, PATLive has been answering calls for thousands of businesses nationwide since 1990.

What kind of training do your virtual receptionists receive?

PATLive’s agents are trained to take calls for all different types of companies. Whether you’re a law firm or a startup, a big business or a tiny one, our agents have the training and experience to deliver service that will wow your callers.

How soon can you begin answering my calls?

At PATLive, we build every script completely custom to your business. Once we gather your script information, we begin answering your calls within 24-48 hours.

How will I receive the information that agents collect from callers?

Your call details are submitted to you following the call in any format you prefer. We can automatically email or text the information to you after every call, send you a daily batch file with the previous day’s messages or even input them directly into the software of your choice.

Are there any exceptions to your 24/7 availability?

PATLive’s live receptionists are ready to take all of your calls anytime, any day or night. With round the clock service, we can answer your calls 24 hours a day, 7 days a week, 365 days a year – and only transfer the most important calls based on your preferences.

Live Phone Answering Services

Take Your Business to the Next Level, One Call at a Time