Message Taking

We'll take the calls. You run your business.

PATLive has you covered

PATLive has decades of experience delivering high-quality, high-touch answering services for a wide range of clients big and small. Whatever your callers may throw our way, our agents will be ready with a natural and upbeat response - because chances are, we've heard it before. That's why thousands of customers every year choose PATLive as their phone answering service provider.

100% US Based

Over 150 highly trained agents all located in Tallahassee, Florida

Most Experienced

Trusted choice for tens of thousands of businesses since 1990

Best Receptionists

We're picky - we only hire the top 2% of our applicants

Expert Trained

Every new agent receives 60 plus hours of training

Tailored Scripts

Our agents sound so good that callers believe they are working with you

Latest Technology

Agents are equipped with the best tools in the industry

Real Results

We give your customers the same service you'd expect from your own team

Live receptionists make all the difference

Whether it's a new client or a long-time customer calling, you want to make contact as quickly as possible. Only a live receptionist can add the human touch: they'll be able to ask all the right questions and give your callers the kind of great experience that comes from talking to a real person. In fact, callers are 10-15 times more likely to make a purchase when they talk with a live person over the phone.

No more answering machines, forgotten phone numbers, or mystery calls; our receptionists use your customized script to make sure you get all the information you need so you understand each call that comes in.

Message taking on your terms

Our services are customized to work for you and your business. Once we've identified your unique needs, we'll help you create the perfect script for our receptionists to follow. Our professionally-trained agents will answer your calls just an as in-house receptionist would, providing a seamless customer experience.

See PricingStart Free Trial

With PATLive's message taking service in place, we never miss calls and our messages are instantly delivered to us so we can respond back whenever we are free.

Marcus Berry, The Berry Team

Available 24/7, so you don't have to be

Between busy schedules, differences in time zones, holidays, and time away from the office, it's impossible for you to answer every call, every time. That's where a message taking service comes in. Whether you need help during normal business hours, or want to provide a real message taking service for your customers around the clock, our agents are available 24/7, 365 days a year. You take care of your priorities, we'll take care of your messages.

Start your free trial today

Take a test drive of our message taking service today with our free 14-day trial.