Customized Message Taking Service
When you’re not available, we’ll take a message or send callers to voicemail.
Control Your Availability with Your Status
With your real-time status, we always know when you’re available to take calls and when you want us to take a message. Simply update your status in the web or mobile apps, and your receptionists will instantly adjust how they’re handling your calls.
The Most Flexible Message Taking Service
Our proprietary software program allows us to collect as much, or as little, information about the caller as you’d like. Unlike many of our competitors who lack this flexibility, with PATLive’s message taking service, you can create custom fields, ask questions specific to your needs and receive information you can actually act on. Save time and money with a platform tailored to your business.
Use Our Message Taking Service, Or Send Callers to Voicemail
When you’re not available, our virtual receptionists can transcribe a message exactly as you’d like it. Or, if you value the personal experience of a live receptionist but also want the option to allow callers to leave a voicemail, we’ve got your covered. All PATLive plans come with one voicemail box that your live receptionists can transfer callers to.
Get Your Messages Instantly by Email or App
When you receive a new message, we’ll send an email, text or notification in our web and mobile apps with the call details and message. We also have an option to send your messages as a daily email if you prefer to receive them once a day instead of after each call.
Explore All We Can Do for You
24/7 call answering and message taking services that help you make the most of every phone call.
24/7/365
Our receptionists are always available – even on holidays.
Personal
Live message taking gives a personal feel to every call.
Flexible
Live message taking gives a personal feel to every call.