We understand how important every call is to your business, and we take that responsibility very seriously. On average, we hire fewer than 1 in 50 applicants and invest in each hire with extensive training and coaching to help them to deliver truly outstanding service. But don't take our word for it, take our customers'... On TrustPilot, PATLive has an overall rating of 4.4 out of 5 stars and 8 out of 10 reviewers rate our agents as either "Great" or "Excellent".
PATLive agents are available 24/7, even on weekends and major holidays. Whether it's 2pm on a Tuesday or 2am on a Saturday, you can feel confident knowing that our team is at the ready. And we understand how important it is to answer quickly, too - most calls are answered in 4 rings or faster!
Do you have a high volume use case that would require specialized agent training? We'd love to talk with you about a custom solution. Do you need Spanish speaking agents? No problem. To learn about custom solutions, call our sales team at (800) 775-7790 or click below to learn more about our bilingual service options.
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