“Excellent” Virtual Receptionists

Overall score as rated by real customers on TrustPilot.com

Try FREE for 14 Days
See Plans & Pricing

Our People Make the Difference

When people ask us what makes PATLive stand out from other companies, our number one answer is always our team. Sure, we have great technology and a powerful call scripting platform, but it’s our people that ultimately set us apart with a level of service that you just won’t find anywhere else.

Receptionist Muscie G.
Organization and making lists brings me pure joy.
Muscie G.
Receptionist Veronica C.
Helping others is my favorite thing to do.
Veronica C.
Receptionist Megan G.
Avid yogi, 2 dogs and a cat named Squirrel.
Megan G.
Receptionist Jamie L.
I woke up like this.
Jamie L.
Receptionist Cedric H.
First in line for office birthday cake.
Cedric H.
Receptionist Alison C.
Coach of the Blue Team!
Alison C.
Receptionist Lovely R.
Enthusiastic, pizza loving Virgo!
Lovely R.
Receptionist Caroline D.
Fitness enthusiast, not afraid of taking risks.
Caroline D.
Receptionist Everton B.
Loves all sports and the outdoors.
Everton B.
Receptionist Anessa C.
Big time problem solver, loves building relationships.
Anessa C.
Receptionist Alex A.
Team player and master planner.
Alex A.
Receptionist Paul N.
Great eye for detail, nothing gets past me.
Paul N.
Receptionist Shannon M.
Loves arts and crafts, yoga, and being a dog mom.
Shannon M.
Receptionist Rhonda P.
Florida native, hates cold weather.
Rhonda P.
Receptionist Daniela C.
Volunteers as much as possible, also loves art.
Daniela C.
Receptionist Nikki K.
Stay positive and go with the flow.
Nikki K.
Receptionist Gen L.
Energetic, bilingual and really into computers.
Gen L.
Receptionist John M.
Critical thinker, always asking questions.
John M.
Receptionist Audri C.
Friendly, never met a stranger.
Audri C.
Receptionist Darius B.
Great at handstands and making friends.
Darius B.
Receptionist Vera G.
Grandmother of 9. Loves the outdoors.
Vera G.
Receptionist Tearanni W.
Video gamer and loves meeting new people.
Tearanni W.
Receptionist Mike T.
Really into baseball and free food.
Mike T.
Receptionist Alison M.
Learning to cook, reads a book a week.
Alison M.
Receptionist Trey S.
Into music and all things creative.
Trey S.
Receptionist Jade W.
Fashion forward and a great bargain hunter.
Jade W.
Receptionist Mary G.
Kind-hearted people person.
Mary G.
Receptionist Cheyenne L.
Obsessed with true crime podcasts.
Cheyenne L.
Receptionist Bobby A.
Amateur baker and bikes around the world.
Bobby A.

Top-Rated Virtual Receptionists

We understand how important every call is to your business, and we take that responsibility very seriously. On average, we hire fewer than 1 in 50 applicants and invest in each hire with extensive training and coaching to help them to deliver truly outstanding service. But don’t take our word for it, take our customers’… On TrustPilot, PATLive has an overall rating of 4.4 out of 5 stars and 8 out of 10 reviewers rate our agents as either “Great” or “Excellent”.

Browse TrustPilot Reviews

Always Available, No Exceptions

PATLive agents are available 24/7, even on weekends and major holidays. Whether it’s 2pm on a Tuesday or 2am on a Saturday, you can feel confident knowing that our team is at the ready. And we understand how important it is to answer quickly, too – most calls are answered in 4 rings or faster!

Explore Answering Services

Custom Training, Spanish Speaking and More

Do you have a high volume use case that would require specialized agent training? We’d love to talk with you about a custom solution. Do you need Spanish speaking agents? No problem. To learn about custom solutions, call our sales team at (800) 775-7790 or click below to learn more about our bilingual service options.

Learn More About Bilingual Services

100%
U.S. based live receptionists, all located in sunny Florida.
2M+
calls answered every year, on average within 4 rings or less.
30yrs
trusted experience partnering with thousands of businesses.

More Than Just an Answering Service

PATlive’s answering services offer a wide range of capabilities on your calls, so you can spend less time following up and more time growing your business.

Message Taking
Message Taking

Our virtual receptionists will answer your phone calls when you’re not available and take a message with all the details you need.

Call Screening
Call Screening

Let PATLive screen your calls based on your call screening preferences, so you get only the calls you want, when you want them.

Call Transfers
Call Transfers

Our friendly, virtual receptionists will greet every caller, patching calls through to you and your team per your call handling instructions.

Appointment Scheduling
Appointment Scheduling

Our agents will help fill your schedule and manage your business appointments in your web-based calendaring and scheduling software.

Lead Collection
Lead Collection

Specify the information you want us to collect and PATLive will deliver lead captures with everything you need to pre-qualify your best opportunities.

Order Processing
Order Processing

Using our software or your web-based ecommerce system, our agents can answer frequent questions and process orders and returns.

Event Registration
Event Registration

Putting on an event? Our virtual receptionists can help handle the overhead of frequently asked questions and attendee registrations.

Integrations
Integrations

Whatever software your business uses, chances are PATLive can integrate it into your script for even more call handling capabilities.

Start Your FREE 14-Day Trial