Live Answering Service for eCommerce Companies

Live Call Answering for Your Online Business

Our virtual receptionists serve as an extension of your team, greeting every caller with a fast answer and friendly service.

24/7 Call Answering

In today’s world, consumers expect to be able to reach a live person, no matter when they call. If your e-commerce business is operating with limited weekday hours – or if you’re finding yourself unable to answer the phone every time it rings, let us help you take your phone sales 24/7 with our call answering services designed for e-commerce companies.

Top-Tier Receptionists

Answering the call is only the first step in getting the sale, and from there it takes great service to win the conversion. At PATLive, only our top-tier receptionists are promoted to handle sales calls, where they receive regular training and incentives that help them deliver great results on your calls.

Powerful Apps That Work With Your Storefront

With our powerful technology backend, our receptionists can serve as a seamless extension of your sales team, working directly in your e-commerce platform or online storefront to answer questions about products and services, collect leads, process orders and help with billing issues – just like an in-office employee.

A Trusted Partner for Ecommerce Companies

With over thirty years of experience working with retail companies, we know what’s important to your online business and will help you deliver great experiences on every call with friendly, helpful service – 24/7.