How many calls will you answer for each package?

That depends on how long your calls are. On average, a call lasts between 3 to 3.5 minutes. Assuming each call is ~3 minutes, you would get approximately 25 calls on Starter, 65 calls on Standard, 115 calls on Premium, and 200 calls on Pro.

How do I know how many minutes I will need?

It varies by call type, but most calls are between 3 and 3.5 minutes on average. During your free trial, your Onboarding Specialist will review your typical call volume and recommend the best package for you.

How do I get my calls to PATLive?

When you sign up, we provide a local or toll-free phone number. You can advertise this number directly or forward your existing number to it. You can forward all calls or only during specific times based on your schedule.

Is a contract required?

No. There are no contracts or long-term commitments. You can cancel, upgrade, or downgrade at any time.

Do these prices include taxes and fees?

Taxes and fees vary by location and are calculated in your shopping cart during signup.

Are there additional costs for services like appointment booking, lead collection, etc?

No. Pricing is all-inclusive—appointment scheduling, message taking, lead collection, order processing, and call handling are included at no extra cost. The only optional add-ons are bilingual receptionist services ($20/month) and additional scripts ($20/month per script).

Do package minutes roll over?

Package minutes do not roll over from one billing cycle to the next. If you are not consistently using your minutes, we can help you choose a plan size that better fits your needs.

If I change plans, when does it take effect?

Plan changes take effect immediately. You can upgrade or downgrade at any time.

Are there any limitations on the 14-day free trial?

The free trial is a full-feature test run of the same services you will use after the trial. You can use up to half of the package minutes that come with the plan you select.

Pricing | PATLive

Find a Plan That’s Right For You

Simple, affordable, all-inclusive pricing.
No contracts or long-term commitment.
No fees or penalties: upgrade, downgrade or cancel anytime.

Call Answering Web Chat Outbound Calling

Live Call Answering Services

PATLive’s Call Answering Services ensure no call — and no opportunity — goes unanswered, giving your business the professional support it needs to stay responsive and productive around the clock.

100% Live US-Based Receptionists • 24/7/365 Coverage

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Live Call Answering Services

We ensure no call — and no opportunity — goes unanswered, giving your business the professional support it needs to stay responsive and productive around the clock.

100% Live US-Based Receptionists • 24/7/365 Coverage

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Starter

75 minutes

$235/mo

1 phone number/10 users

Start FREE Trial

$2.25/add’l minute

MOST POPULAR

Standard

200 minutes

$415/mo

3 phone numbers/10 users

Start FREE Trial

$2.10/add’l minute

Premium

300 minutes

$650/mo

5 phone numbers/10 users

Start FREE Trial

$1.90/add’l minute

Pro

600 minutes

$1050/mo

10 phone numbers/10 users

Start FREE Trial

$1.85/add’l minute

Prices don’t include taxes and fees.

Need a larger plan? Learn about our custom packages.

Full suite of features and services included with every plan

Receptionists at Your Service

After Hours Handling
Appointment Scheduling
Call Screening & Transfers ⓘ

More Services

Emergency Dispatch ⓘ
Event Registrations ⓘ
Front Desk Receptionist ⓘ
Lead Collection ⓘ
Message Taking
New Client Intake ⓘ
Order Processing
Bilingual Support ⓘ

Tools That Work For You

Advanced Call Routing ⓘ
Integrations ⓘ
Call Recordings ⓘ

More Tools & Features

Analytics & Reporting ⓘ
Voicemail Boxes ⓘ
Spam Call Blocking
Custom Phone Numbers ⓘ
Text Messaging ⓘ
Phone Extensions
Users & User Groups ⓘ
User Statuses ⓘ
Contact Management ⓘ
Web & Mobile Apps

White-Glove Onboarding

Work one-on-one with a dedicated specialist who takes the time to understand your business and builds tailored scripts and call flows to ensure you hit the ground running.

Plus, unlock access to 30 days of expert support to refine and troubleshoot, so the solution truly fits your needs.

Custom Call Handling

We’ll craft tailored scripts and flows that shape every detail of your call handling — built around your business.

Our experts design scripts to match the level of complexity your business demands, ensuring each one is strategically developed to meet your needs and reflect your brand.

Personalized Support

We don’t just answer your calls — we support you behind the scenes with peace of mind built into every plan.

Our knowledgeable customer care team is just a call, chat, or email away, delivering timely, personalized guidance that ensures your service never skips a beat.

Give Your Business An Extra Edge

Bilingual Receptionists
$20/mo

Support a broader client base with receptionists fluent in both English and Spanish. Clear communication with every caller helps you capture more business, build trust, and deliver a professional experience that strengthens satisfaction.

Multiple Scripts
$20/mo/script

Easily customize call handling for different people, teams, locations, or businesses within a single account. Separate scripts keep information clear, accurate, and relevant–ensuring a seamless experience that builds trust for every caller.

Live Web Chat Services

With our Live Chat Services, website visitors get immediate, professional attention that builds confidence — helping you capture leads, support clients, and stay connected online.

100% Live US-Based Receptionists • 24/7/365 Coverage

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Live Web Chat Services

Your website visitors get immediate, professional attention that builds confidence — helping you capture leads, support clients, and stay connected online.