Posts by: PATLive Team

There’s no stopping it: bad customer service is everywhere. Even worse is that customers have...

A few months ago, we shared some tips for taking the heat out of your...

It’s been said that 85 percent of our success in life is directly linked to...

If you ever thought customer communication is over-rated, consider this simple fact: 70 percent of...

It’s impossible to make everyone happy all the time, and owning a business practically places...

You want to be as hands-on in your businesses as possible, but sometimes delegating certain...

This week we’re sharing a post from one of our favorite social media friends, Steve...

It’s a different day, but the story remains the same: you have just finished up...

Customer service that delights. That’s always the goal, right? It’s easy for business owners to...