Posts by: PATLive Team
- Customer Service
The phone is ringing. Again. It’s ringing when you’re trying to finish an expense report....
- Customer Service
First impressions matter, and even if someone is familiar enough with your business to get...
- Customer Service
Answering services get dismissed by business owners due to the initial cost. Yet, partnering with...
- Answering Service, Our Services, Small Business
As your business grows, however, it’s not possible to be on call 24/7; it’s not...
- Answering Service, Business Knowledge, Our Services
Every small business owner has spent hours thinking of ways to save their business money....
- Customer Service
Answering the phone with a professional and consistent tone is crucial, as it can make...
- Customer Service
A few weeks ago, we asked a bunch of consultants and marketers from lots of...
- Customer Service
That’s right! Here’s a treasure trove of customer service knowledge from 17 leading consultants, from...
- Answering Service, Our Services
You might’ve heard the term “virtual receptionist” before, and it’s not immediately clear what exactly...
- Customer Service
Customer service and experience expert, Shep Hyken, is doling out tons of actionable (and free)...