Outbound calling for outreach & follow-ups.
Reaching out and following up are important, but they're also time-consuming. Let us handle the outbound calls, so you can be more proactive and responsive — while saving time.
Outbound calling that you can queue instantly — for callbacks, lead follow-ups, appointment reminders, renewals, and more.
With on-demand outbound calling from PATLive, you can offload the time-consuming work of callbacks, follow-ups, and more, while providing faster responses to your prospects and customers.
We make up to three attempts to reach them live, and if we haven’t connected by the third try, we’ll leave a voicemail.
Our team ensures lead follow-up calls happen fast, so you can make a great first impression and convert interest into action before they move on to your competitors.
Proactive appointment reminders and confirmations help reduce no-shows and keep your schedule full. Our team makes the calls, so your customers are reminded, confirmed, and ready — and you’re not left with empty slots or wasted time.
Renewals don’t happen on their own — but they don’t have to be difficult either. Our team reaches out to your customers, answers their questions, and makes it easy to say yes. Sometimes all it takes is a friendly check-in to keep them coming back.
We all know follow-ups are important, but they’re also easy to put off. Our team takes them off your plate, making the calls and relaying your messages. Your customers get the prompt responses they deserve, and you get to stay focused on your job.
Whether it’s a follow-up, an appointment reminder, or a renewal check-in, every call your customers receive is handled with the same warmth and professionalism we’re known for on inbound calls— so your customers always get a positive experience, and you always get the peace of mind that comes with knowing it was done right.
When your team is tied up with outbound calls, it takes time away from your core work. With our team handling the outreaches, you and your team can focus on what you do best: running your business, serving your customers, and driving growth.
Calls can be placed Mon-Fri, from 8am to 6pm ET.
100% US receptionists, with no auto-dialers or AI.
Customizable call flows that feel natural & organic.
Personalized onboarding and quality monitoring.
Plans from only $19 per month, with no contracts.
Upgrade, downgrade, or cancel at any time.
How can outbound calling help you?
However you need to reach out, we can help. Here are some of the most common ways businesses use our outbound calling service.
Speed to lead follow-ups
Call new leads immediately after they submit a form or express interest online.
Customer callbacks
Return messages and voicemails promptly so callers aren't left waiting.
Appointment confirmations
Call to confirm upcoming appointments and reduce no-shows.
Appointment reminders
Proactive reminders to keep your schedule full and customers informed.
Renewal inquiries
Reach out before renewal dates to check in and encourage retention.
Lead qualification
Call website leads or referrals to complete intake and gather key information.
Batch outreach campaigns
Call a list of contacts for promotions, updates, or re-engagement.
Prospect follow-ups
Call prospects who filled out a form or started signup but haven't converted yet.
Need Spanish? All our plans include bilingual at no extra cost.
Get even more from your outbound calling services with our powerful platform and suite of integrations.
Our outbound calling service is 100% human, but when you support great people with great technology — you get something that just can’t be beat. Your prospects and customers get the warmth of a real person — with the speed, accuracy, and deep integration into your business processes that great tech makes possible. And you get real-time visibility, seamless integration with your internal tools, cloud-phone capabilities, and easy account management — whenever and wherever you need it.
Platform
Our web and mobile apps make it easy to manage your services from anywhere, and as an added bonus, they also serve as a full-feature business phone system — completely optional and not a requirement to use our live services, but pretty great to have.
And if you’re low-tech or not interested, no worries – you can use our outbound calling service with or without the apps!
See calls & outcomes
Your outreach calls are logged and organized in your online account, so you can see who was contacted, when the call attempts were made, and whether we reached them live or left a voicemail.
Listen to call recordings
Every outbound call is recorded and stored in your account. Whether you want to review how a conversation went, check for quality, or just hear the tone of the outreach — you can listen back anytime, from anywhere.
View call reports
Get a clear picture of your outreach activity with easy-to-read reports. See call volume and other key metrics — so you can track performance, spot trends, and make informed decisions about your outreach and follow-ups.
Easily add phone numbers
Add new phone numbers instantly for just $5/mo per number. Great for when you want to associate outbound campaigns to unique callback numbers or ensure your calls come from a number that’s local to the people we’re calling.
Get inbound from your outbound
The number(s) we use to place your outbound calls can also receive incoming calls and texts that can be routed to you, your team, or our live receptionists (requires Live Call Answering service). Perfect for ensuring callbacks aren’t missed.
Call and text from your team, too
Make calls and send texts from our apps using the same number(s) we use for your outbound campaigns. You get a full-featured business phone system with advanced routing, team management, and more — all included at no extra cost.
Integrations
Our native integrations make your virtual receptionists feel like they’re sitting right next to you. When they update a lead status, book an appointment, or move someone to the next stage in your process, it updates your CRM, calendar, and tools in real time — just as if you’d done it yourself.
Here are just a few of our most popular ones.
Feel confident knowing that your customers are getting outstanding service on every call.
We understand how important every call is to your business, and when you trust us with your calls, you can feel confident knowing that we’re consistently delivering a level of quality that will have your callees saying, “Wow, this was such great service! I wish every company had people this good!”
Frequently asked questions.
Your free trial is a full-feature test drive of PATLive’s live answering service. There are no limitations, so you can experience everything PATLive has to offer from day one.
Your service continues without interruption. Your calls will be answered exactly as they were during your trial, and your selected plan will begin. There are no surprises or changes to the way your calls are handled (unless you’d like to make changes, of course – those are always welcome, just let us know).
You can be up and running quickly. Create your account, tell us how you’d like your calls handled, and your first call can be answered within minutes.
No! PATLive offers affordable month-to-month service with no contracts required. You can upgrade, downgrade, or cancel anytime.
Absolutely not. PATLive is happy to handle your calls 24 hours a day, 365 days per year, for the listed package price. No surprises or “gotchas”!
Get started today!
You’ve built a business worth calling. Let’s make sure every caller feels that from the very first hello. Start your free trial today, or reach out to Sales to learn more.
