Live call answering for your business.
With 24/7 phone answering service from PATLive, you can ensure every call is answered quickly and handled right. Your callers will love the receptionists, and you'll love the results.
Best Virtual
Receptionist Service
2023 – 2026
Best Virtual
Receptionist Service
2023 – 2026
Best for
E-Commerce
Businesses
2024
24/7 phone answering services that deliver so much more than just coverage for your phone calls.
With PATLive’s live receptionists answering your calls, it’s a win-win for both you and your callers. Your callers will get the fast, friendly, and professional help they want – no matter when they call. And you’ll get all the benefits of never missing a call, plus all the benefits of not taking the calls.
With our 24/7 live answering service, you’ll never miss another call again, so you can be sure you’re capturing every opportunity and making a great first impression every time someone contacts your business.
With missed calls being a thing of the past, and a team of receptionists with the training, experience, and tools to handle everything from scheduling to order processing, you’ll almost certainly make more sales and keep your calendar fuller.
In a world of poor customer service, good customer service really stands out. Set yourself apart from the competition by ensuring customers can always reach your business and get the friendly, professional help they expect – no matter when they call.
With our team handling the calls, you’ll have fewer interruptions – so you can focus and be more productive. Set your status in our web and mobile apps, and we’ll always know when you’re available for transfers, and when you don’t want to be bothered.
Interruptions aside, phone calls eat up valuable time you could otherwise be spending on billable or revenue-generating tasks. With the calls offloaded to us, you’ll be amazed how much more you can get done in a day.
At the end of the day, more leads, more sales, better support, and improved productivity add up in big ways to help you grow your business. Get started today with your 14-day free trial – it’s completely free and the best way to see for yourself all that PATLive can do for you.
24/7 service, even on weekends and holidays.
100% US receptionists, and fully human (no AI).
Customizable call flows that feel natural & organic.
Personalized onboarding and quality monitoring.
Plans from only $49 per month, with no contracts.
Upgrade, downgrade, or cancel at any time.
Explore all we can do for you.
Whether you need help answering the phone full-time or just sometimes, all our answering service plans come packed with capabilities that really deliver on the things you need done on your calls.
Virtual Front Office
Just like an in-office receptionist, only better. No sick days. No missed calls because they were on the other line.
After Hours & Overflow Support
Only need help after hours or when you can't get to the call? We can do that!
Call Screening & Transfers
We'll screen and transfer calls based on your rules and each employee’s real-time status (easily updated in our apps).
Message Taking
We’ll relay an accurate account of who called, how to reach them, and what they needed so you can follow-up.
Lead Collection
From simple contact info to detailed qualifications, we can capture whatever you need - and we can even do it directly in your CRM.
Appointment Scheduling
New appointments, reschedules, and cancellations – we can do them all in the scheduling software you already use.
Emergency Dispatch
From locksmiths to service technicians, we're always available to field dispatch calls without delay.
Event Registrations
We'll provide event info, answer questions, and process signups, so you can maximize your bookings.
New Client Intake
We'll gather important details from new clients to help you streamline your onboarding process.
Order Processing
We’ll answer questions, take orders, and process payments – all within your existing ecommerce platform.
Need Spanish? All our plans include bilingual at no extra cost.
Get even more from your answering services with our powerful call management platform and suite of integrations.
Our services are 100% human, but our platform is 100% awesome.
Platform
Our web and mobile apps make it easy to manage your services from anywhere — view calls and messages, set your status, and stay connected with your team. As an added bonus, they also serve as a full-feature business phone system — add your entire team for free and access advanced routing, calling, texting, and more.
And if you’re low-tech or not interested, no worries – you can use our answering services with or without the apps!
Web & mobile apps
Users & groups
IVR & call routing
Calling & texting
Call recordings
Call reporting & analytics
Integrations
Our native integrations make your virtual receptionists feel like they’re sitting right next to you. When they capture a lead or book an appointment, it updates your CRM, calendar, and tools in real time — just as if you’d done it yourself. No forwarding, no double-entry, no missed details.
Here are just a few of our most popular ones.
Feel confident knowing that your customers are getting outstanding service on every call.
We understand how important every call is to your business, and when you trust us with your calls, you can feel confident knowing that we’re consistently delivering a level of quality that will have your callers saying, “Wow, this was such great service! I wish every company had people this good!”
Frequently asked questions.
Your free trial is a full-feature test drive of PATLive’s live answering service. There are no limitations, so you can experience everything PATLive has to offer from day one.
Your service continues without interruption. Your calls will be answered exactly as they were during your trial, and your selected plan will begin. There are no surprises or changes to the way your calls are handled (unless you’d like to make changes, of course – those are always welcome, just let us know).
You can be up and running quickly. Create your account, tell us how you’d like your calls handled, and your first call can be answered within minutes.
No! PATLive offers affordable month-to-month service with no contracts required. You can upgrade, downgrade, or cancel anytime.
Absolutely not. PATLive is happy to handle your calls 24 hours a day, 365 days per year, for the listed package price. No surprises or “gotchas”!
Get started today!
You’ve built a business worth calling. Let’s make sure every caller feels that from the very first hello. Start your free trial today, or reach out to Sales to learn more.
