It's what our customers think that matters most — here's what they have to say.

Reviews, awards, and real feedback from real customers.

We're proud to have a 4.9 star rating on TrustPilot, hundreds of glowing reviews from elsewhere on the web, and numerous award-winning years when we've been recognized as the best in our industry.

TrustPilot reviews.

Facebook and email.

I have been using your services since 2016, and everything I heard about you guys quality of service has proven true for me for the past decade.

Roger Ketchum

Surety Associates

Great responsiveness on the client side, the team has handled our complex and technical needs quite well.

FlexAir

I like that the receptionists are English-speaking, warm, and pleasant with customers.

Simply Sinks USA

Responsive customer service, friendly agents, reasonable cost.

PATLive is easy to use and works great!

Excellent service. Its as if we had 24/7 employees. Phones answered professionally.

PATLive has probably taken over a part-time job’s worth of time within our company.

PATLive has a consistently high level of service.

I have been with PATLive for almost 18 years and they have always provided excellent service.

Easy, convenient, good value.

PATLive provides great integration with our systems.

PATLive provides great service!

PATLive has always been consistent and runs in the background without micromanaging and oversight.

Clear and concise, great for notes and easy to search.

PATLive is very professional and on top of everything!

Been a great working relationship for a very long time. Handle calls well, and flexible with our needs.

The biggest benefit is having help that I can count on.

It doesn’t feel like an outside service; it feels like someone integrated into our team. Our clients — especially during one of the worst times in their lives — feel heard, and that makes all the difference.

Industry awards.

Best Virtual Receptionist Service

2023-2026

Best Virtual Receptionist Service

2023-2026

Best for E-Commerce

2025

Best for Small Business

2024-2026

Best for 24/7 Support

2025

Best for Small Business

2024

YouTube reviews.

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