Our Favorite Business Podcasts This Month

Whether you’re preparing to reopen your doors, choosing to continue social distancing for a while longer, or branch out into an entirely new business, there’s no time like the present to seek a little business inspiration. At PATLive, we’ve been curating some of our favorite podcasts to help small businesses plan and […]
9 Stress Management Tips for Business Owners & Team Leaders

Managing a team and a business is no easy task, and it can be stressful even under the best circumstances. Trying to tackle business ownership or leadership during a worldwide crisis like the one we’re currently experiencing with the coronavirus pandemic, however, is a challenge that many have never faced before. There’s […]
The Complete Guide to Starting a New Business

Starting a business is an exciting time but can also be stressful and very involved with paperwork galore. According to the Small Business Association, more than 627,000 new businesses open their doors each year. Unfortunately, the same report found that around 595,000 businesses close every year, too, meaning that getting off to […]
Why Word Of Mouth Is So Effective

When it comes to growing your business, what worked for advertisers five years ago does not have the same effect today. For example, social media marketing platforms are so inundated with paid advertisements that users are conditioned to ignore them completely. Instead of spending more and more on the same ad channels […]
7 Surprising Ways to Save Your Small Business Money

Most small businesses operate on tight budgets. They’ve got razor-thin margins, and with fluctuating markets and the need to reinvest money back into the business so that it can scale, it’s not surprising that most are constantly on the lookout for ways to save money. Unfortunately, too many businesses end up cutting […]
6 Simple Ways to Create a Lifetime Customer Base

All businesses understand the value of customer acquisition, placing enormous amounts of time, energy, and money into attracting and converting new customers. Adding new customers to your roster is essential for growth, so this is a justified priority. Too many brands, however, stop there; they land one customer, and they move onto […]
How to Transform Negative Reviews Into Opportunities

Every business with an online presence will experience it at some point. That dreaded, awful feeling that comes when you see a “less than glowing” review from a customer pop up online. Maybe their order came late, or not at all, or arrived broken. Perhaps they felt they ended up with lackluster […]
6 Quick Ways to Spark Growth in Your Small Business

When you first launch your small business, it can feel like growth is happening slower than you ever thought possible. Every time you gain two new customers, you lose one, whether it’s because a contract ends or natural churn rates have taken hold. And while you know that once you gain traction […]
The Benefits of Outsourcing Calls with an Answering Service

If you ask a list of small businesses if they’d like 100% of their phone calls answered, they’d say “Of course!”. If you ask the same small businesses if they need an answering service, the answers will most likely vary. Maybe it’s because of a limited budget, maybe it’s because they don’t […]
6 Ways a Live Answering Service Will Improve Your Business & Life

When small businesses are determining how they should reinvest into their businesses, they typically look at what would help them most. Some opt to go all-in on marketing, while others upgrade equipment or move to a new office. Live answering services may not be the first thing you think of when deciding […]