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Posts by: PATLive Team

Small Business Tips: How to Improve Your Customer Service Skills

Customer service is a crucial skill for all businesses. As a client, which would you...

Our Favorite Business Podcasts This Month

Whether you’re preparing to reopen your doors, choosing to continue social distancing for a while...

hyper-personalization in customer service

How to Personalize Customer Service as a Small Business

While large corporations are everywhere, Americans tend to prefer working with smaller businesses whenever possible....

9 Stress Management Tips for Business Owners & Team Leaders

Managing a team and a business is no easy task, and it can be stressful...

startup customer service

The Complete Guide to Starting a New Business

Starting a business is an exciting time but can also be stressful and very involved...

Why Word Of Mouth Is So Effective

When it comes to growing your business, what worked for advertisers five years ago does...

Customer journey mapping

7 Surprising Ways to Save Your Small Business Money

Most small businesses operate on tight budgets. They’ve got razor-thin margins, and with fluctuating markets...

How to Find the Best Legal Answering Service

Swamped with work, many law practices eventually turn to a legal answering service to help...

6 Simple Ways to Create a Lifetime Customer Base

All businesses understand the value of customer acquisition, placing enormous amounts of time, energy, and...

How to Transform Negative Reviews Into Opportunities

Every business with an online presence will experience it at some point. That dreaded, awful...