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Posts by: PATLive Team

How To Choose a Virtual Receptionist Service

If you were to be on the lookout for a new in-office receptionist, you’d almost...

Call handling instructions with PATLive

Call Handling 101

Congratulations! The day is here when you’re getting so many calls that it’s interrupting your...

Case Study: Legal Answering Service

James Mullaney is a family law attorney serving the Jacksonville, FL area for over 20...

Customer support vs Customer Service

A Guide to Hiring a Small Business Answering Service

If you’re reading this, there’s a solid chance that you’re considering hiring an answering service...

6 Ways to Leverage PATLive’s Web & Mobile Apps for Your Business

At PATLive, we’re all about helping businesses save time and provide great customer service, and,...

PATLive Serves as an Extension of Your Team with New Web and Mobile Apps

PATLive’s team of U.S. virtual receptionists answer calls 24/7/365 for thousands of businesses nationwide, offering...

5 Creative Ways to Show Your Customers You Care

When large corporations make a sale, that’s it; a sale happens, a customer is hopefully...

Virtual Receptionists at work

4 Unexpected Ways a Virtual Receptionist Helps Your Business

There are plenty of advantages to hiring virtual receptionists that you’re likely already familiar with....

5 Ways to Protect Your Business From Robocalls

An enormous volume of incoming calls is just part of the deal when you’re running...

Getting Personal With Customers

4 Creative Ways to Provide Personalized Service for Customers

Customers have higher expectations than ever before. Customers know it, and businesses know it, and...