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Posts by: PATLive Team

Customer-centric employee smiling while working with a client.

Are You Customer-Centric? Ask Yourself These 5 Key Questions

It’s easy to assume that your customers are well taken care of and content with...

Happy Customers celebrating

The Science of Happy Customers

Science and customer service don’t seem like they could possibly belong together. When some hear...

Ways to celebrate customer service week

10 Unique Ways to Celebrate Customer Service Week

Take a look around your business. See those folks answering your customers’ calls and solving...

live receptionist

How Live Virtual Receptionist Services Can Grow Your Business

Many businesses will want to scale at some point. While scaling can lead to growing...

Millennials are changing the workplace: A group of Millennials

How Millennials Are Changing the Workplace

Millennials Are Changing The Workplace Over the past decade, there have been countless lists and...

Technology Trends: Image displays IOT cloud connected to devices

Technology Trends and Tools Businesses Should Watch Out For

Business technology trends are typically linear and progressive. They tell us a lot about what...

What Is a Remote Receptionist and How Does It Work?

Most businesses that grow to a certain point all reach the same realization: They’re getting...

Small Businesses Tips: How to Generate Leads

Generate Leads for Your Small Business We’re just a few months from 2024, which means...

4 Huge Benefits of an After Hours Answering Service

Many small businesses live and die by their ability to connect and make a good...

Case Study: High-Volume Answering Service for Real Estate Investors

Diamond Equity Investments is a real estate investment organization that purchases, renovates, and resells single-family...