Welcome to House Kings Preferred Access
Recommended by House Kings, PATLive’s award-winning, US-based live virtual receptionists will handle all your calls 24/7/365 with polished professionalism. Better yet, Preferred Access includes exclusive partner pricing.
Best Virtual
Receptionist Service
2023-2026
Best for
E-Commerce
Businesses
2024 Winner
Best Virtual
Receptionist Service
2023-2026
I have been using PATLive’s services since 2016, so for years you guys have excelled every single day. I was referred to you by my mentor and everything he said about you guys’ quality of service has proven true for me for the past decade.
- Roger Ketchum
Surety Associates
Your House Kings Preferred Access Includes
- Exclusive partner pricing – 5% lifetime savings
- Full access to PATLive’s 24/7 live receptionist team
- Custom setup designed around your business needs
Every touchpoint. Covered.
Connected support wherever conversations happen
Live Call
Answering
Live Chat
Outbound Calling
Where Your Needs Meet Our Know-How
Call Screening & Transfers
PATLive receptionists take the first pass—screening distractions, answering common questions and directing priority calls to the right person, so your team can stay focused on meaningful work.
Message Taking
Not every caller needs the VIP transfer. Some just need a friendly human and a good note-taking system. PATLive’s answering service gathers all the essential details when escalation isn’t necessary—so you get the info without the interruption.
Lead Capture
PATLive helps grow your client base by identifying strong prospects, filtering out the “just curious” crowd and passing along only the leads worth your team’s time.
Client Intake
First impressions matter—and so does having complete information. Our thorough virtual receptionists collect all required details during initial calls or follow-ups, so your team shows up prepared instead of forced to play detective.
Overflow & Backup Service
When the phones go wild, PATLive receptionists jump in to keep things calm, friendly and fully covered. No missed calls, no endless hold music, no hiring spree required.
After‑Hours Answering Service
Customers have a funny habit of needing things after you've gone home. Nights, weekends, holidays—we’ve got it covered. PATLive’s 24/7/365 answering service ensures every caller reaches a helpful human, not a voicemail abyss, so important opportunities don't disappear overnight.
Ecommerce Customer Service
Some customers are ready to buy right now. That's not a call you want going to voicemail. Our receptionists adeptly handle shopper calls and chats: order placement or status, returns, exchanges, and billing questions—providing a consistent, professional point of contact for shopper communications.
Bilingual Support
A warm welcome goes a long way—especially when it's delivered in a caller's preferred language. Fluent in Spanish and English, PATLive's bilingual receptionists help your business provide accessible, professional service to a broader audience without adding complexity to your operations.
Thrive with PATLive
Our receptionists are trained for the real world—the place where customers have questions, concerns, and occasionally strong feelings. Through the 120 hours+ Precision Performance Training™ program, ongoing coaching, and quality assurance, PATLive receptionists know how to read the room, adjust their approach, and keep conversations moving productively. We call this unique sensibility Adaptive Call Intelligence™.
Think of working with PATLive as a refreshingly drama-free relationship. We believe great partnerships are earned through results, reliability, and trust—not contracts, penalties, or fine print.
- A 14‑day free trial
Take us for a spin and see how PATLive fits into your day-to-day. - Simple, all-inclusive pricing. No surprises. No hidden fees.
No deciphering a bill with a magnifying glass. - No contracts or penalties.
Stay because you love the service—not because you’re stuck. - Built‑in flexibility.
Upgrade, downgrade or adjust your plan as your business evolves. - Real support from real people.
Phone, chat or email, questions or updates—get the same high level of service, no matter your plan.
Calendly
HubSpot
Jobber
Salesforce
RealeFlow
Podio
Shopify
Plans & Partner Pricing
Live Phone Answering Service
100% Live US-Based Receptionists • 24/7/365 Coverage
PATLive’s Call Answering Service ensure no call — and no opportunity — goes unanswered, giving your business the professional support it needs to stay responsive and productive around the clock.
BASIC
Pay as you go- $2.60/min
STARTER
75 minutes- $2.35/add’l min
STANDARD
200 minutes- $2.20/add’l min
PREMIUM
350 minutes- $2.10/add’l min
PRO
600 minutes- $2.00/add’l min
Prices don’t include taxes and fees.
Live Web Chat Service
100% Live US-Based Receptionists • 24/7/365 Coverage
With our Live Chat Service, website visitors get immediate, professional attention that builds confidence — helping you capture leads, support clients, and stay connected online.
STARTER
10 Chats- $10/add’l chat
STANDARD
30 Chats- $9/add’l chat
PREMIUM
50 Chats- $8/add’l chat
PRO
100 Chats- $7/add’l chat
Prices don’t include taxes and fees.
Outbound Calling Services
100% Live US-Based Receptionists
OUTBOUND CALLING
40 contacts- $12/additional contact
- $250 one-time setup fee
Prices don’t include taxes and fees.
While we don’t offer a Free Trial on Outbound Calling, our flexible terms and no contract policy applies.
All calls are made using custom scripts developed exclusively for you to reflect your business voice and objectives.
Customized summaries following each call, delivered through our mobile app or email, give you clear visibility into results in real time.
Outbound calling designed for following up with existing customers, prospects, or warm leads who have already engaged with your business.
Outbound calls can appear to come from your actual business number or a designated line to improve answer rates and trust.
Works with your existing CRM or lead tracking tools. Backed by proven integration expertise for a fast, reliable rollout.
Give Your Business An Extra Edge
Bilingual Receptionists
$20/mo
Multiple Scripts
$20/mo/script
Meet the Voice Behind The Call
This greeting is an example of what our receptionists sound like, recorded by Tara, one of PATLive’s Exceptionalists™ (that’s what we call our amazing receptionists because they do an exceptional job on behalf of our customers). Tara has been with PATLive for 2+ years, after completing 200 hours of training.
I’ve been extremely happy with the service PATLive provides. Since I started using them, I’ve gained so much more time to focus on what really matters. It’s been a game changer!
- Tim Keoghan
/ Avoca Properties
Insights From The Experts
Small Business Answering Service Hiring Guide
Cost of In-House Vs. Virtual Receptionist
The Value of Human Support
Frequently Asked Questions
Your free trial is a full-feature test drive of PATLive’s live answering service. There are no limitations, so you can experience everything PATLive has to offer from day one.
Your service continues without interruption. Your calls will be answered exactly as they were during your trial, and your selected plan will begin. There are no surprises or changes to the way your calls are handled (unless you’d like to make changes, of course – those are always welcome, just let us know).
You can be up and running quickly. Create your account, tell us how you’d like your calls handled, and your first call can be answered within minutes.
No! PATLive offers affordable month-to-month service with no contracts required. You can upgrade, downgrade, or cancel anytime.
Absolutely not. PATLive is happy to handle your calls 24 hours a day, 365 days per year, for the listed package price. No surprises or “gotchas”!
Get Started
Take PATLive for a test drive with a Free Trial, or schedule a quick conversation to see what polished, professional call coverage could look like for your business.
