Answering Service Archives - Answering Services Trends For Small Businesses | PATLive
As your business grows, however, it’s not possible to be on call 24/7; it’s not really possible even if you’re a single-member business. If you and your key employees spend all your time fielding customer calls, you won’t be able to actually do the work or run the business.
Too many business owners know the feeling that can come with being strapped to your phone in case an important client or vendor or even an employee calls. You worry that missing a customer call could mean missing their business, and you know the importance of handling everything quickly as soon as it pops up.