6 Simple Ways to Create a Lifetime Customer Base
All businesses understand the value of customer acquisition, placing enormous amounts of time, energy, and money into attracting and converting new customers. Adding new customers to your roster is essential for growth, so this is a justified priority. Too many brands, however, stop there; they land one customer, and they move onto […]
How to Transform Negative Reviews Into Opportunities
Every business with an online presence will experience it at some point. That dreaded, awful feeling that comes when you see a “less than glowing” review from a customer pop up online. Maybe their order came late, or not at all, or arrived broken. Perhaps they felt they ended up with lackluster […]
6 Quick Ways to Spark Growth in Your Small Business
When you first launch your small business, it can feel like growth is happening slower than you ever thought possible. Every time you gain two new customers, you lose one, whether it’s because a contract ends or natural churn rates have taken hold. And while you know that once you gain traction […]
26 Motivational Quotes to Get Your Day Started
How do you start your day? Maybe you need your morning yoga to clear your head, or you need your morning coffee to open your eyes. No matter what, you could probably also use a little motivation to prepare yourself for the daily grind. It’s no secret that small business owners tend to be […]
The Benefits of Outsourcing Calls with an Answering Service
If you ask a list of small businesses if they’d like 100% of their phone calls answered, they’d say “Of course!”. If you ask the same small businesses if they need an answering service, the answers will most likely vary. Maybe it’s because of a limited budget, maybe it’s because they don’t […]
6 Ways a Live Answering Service Will Improve Your Business & Life
When small businesses are determining how they should reinvest into their businesses, they typically look at what would help them most. Some opt to go all-in on marketing, while others upgrade equipment or move to a new office. Live answering services may not be the first thing you think of when deciding […]
7 Ways to Promote Your Business This Small Business Saturday
As a live answering service for thousands of businesses nationwide, small businesses have a special place in our hearts. Making up 99.9% of U.S. businesses and 47.5% of the workforce, small businesses play a critical role in the economy. That’s why American Express created a holiday just for small businesses in 2010, […]
How to Find the Right Answering Service that Fits Your Business
Answering services can benefit businesses of all shapes and sizes. You’ll have a team of virtual receptionists take as many incoming calls off your plate as you choose, whether you only want to use the service for overflow or after hours, or as your first line of defense for every incoming call […]
Business Podcasts Every Entrepreneur Should Listen To
International Podcast Day is September 30th – and it’s no wonder this new medium has its own day, with over 50% of the US population having partaken. Podcasts have a unique draw, providing listeners with insights and entertainment that are tailored to their interests. As of June 2019, there were 750,000 podcast […]
The One Thing that Will Make Entrepreneurs More Productive
Have you ever been proud to tell someone about how little you sleep? Did you brag about how much you accomplished or how much money you made because you only sleep three hours a night? Your arrogance could be costing you. Jason Fried, co-founder of the task management tool Basecamp is fed […]