Join for the job. Stay for the culture.
If you're smart, friendly, and hard-working, you'll find that PATLive is the kind of place you can thrive, find fulfillment, and want to stay not just for the paycheck but because you truly love it.
Enjoy great benefits.
As a member of our team, you’ll enjoy a great benefits package whether you’re full-time or part-time.
Competitive pay
401k with matching
Generous paid time off
Great healthcare
Vision & dental
Life insurance & disability
Work with people you'll love.
We’re in the business of making connections that are genuine and authentic with callers from all walks of life, so it’s mission critical that all our team members are friendly, good-natured people who believe in working hard and taking ownership but also having fun. It’s a core competency for the job, but it also means you’ll be working with a team of people that were hand-picked in large part for their warm personalities and authenticity — aka you’ll genuinely love the people you work with.
Be recognized as a STAR.
We believe that when people do great work, they should be recognized for it. Whether it’s highlighting something small that helped someone in their day-to-day or shining the spotlight on situations when someone really went the extra mile to help a customer, a colleague, or the company, at PATLive, you’ll never feel like your contributions go unnoticed or without thanks.
At our company meetings, we have a tradition of awarding handwritten stars from one team member to another. It may sound a little cheesy, but being recognized in front of all your peers truly does mean so much and it reminds us all that each of our contributions add up one decision and one action at a time to produce the results we’re all so proud of as a team.
Explore our open positions.
We’re passionate about connecting people in a modern, personal way and helping businesses provide better support for their customers 24/7. If this sounds like something you’d find a sense of purpose and fulfillment doing, we’d love to talk to you about joining our team.
Call Center Agent
Frequently asked questions.
Yes. However, some positions may have residency requirements in one or more states. If a residency requirement applies, it will be noted in the job posting details.
For most positions, no — you can work from home. If the job requires you to be in-office, it will be noted in the job posting details.
Yes! There are a number of seniority levels in our call center roles that you can move up in, and we’re proud to promote from within whenever possible for new positions throughout the company. We have people in just about every department that originally started in a virtual receptionist role.