Customizable lead capture & qualification.
Our virtual receptionists capture lead details, qualify interest, and deliver everything you need to follow up — so you never miss an opportunity and can grow your business.
24/7 lead capture that ensures you never miss an opportunity.
Lead capture and qualification that works around the clock — so you never miss a chance to turn a caller into a customer.
Every call is an opportunity — and we make sure you don’t miss a single one. Our receptionists answer 24/7 with friendly, professional service that makes a great first impression on your callers and delivers a stream of high-quality leads for your business.
Our receptionists balance warm, professional service with speed and efficiency — so your handle times stay within target, your cost per lead stays low, and your quality stays high. It’s just the right blend to get your best ROI.
Every business defines a qualified lead differently — and we follow your definition. Define the details and scoring criteria that matter to you, and our receptionists will faithfully collect, qualify, and score exactly as you specified, so you get leads that include everything you need to quickly prioritize your best opportunities.
With our integrations we can deliver leads directly into your CRM, so you can trigger automatic workflows and start following up immediately without manual data entry.
Get your leads delivered the way you prefer — by email, text, through our apps, or directly into your CRM. However you choose to receive them, your leads are delivered within minutes of call wrap-up, so you can follow up fast and get the next step started.
24/7 service, even on weekends and holidays.
100% US receptionists, and fully human (no AI).
Customizable call flows that feel natural & organic.
Personalized onboarding and quality monitoring.
Plans from only $49 per month, with no contracts.
Upgrade, downgrade, or cancel at any time.
How can 24/7 lead collection help you?
Our virtual receptionists provide the support you need to capture more opportunities and grow your business.
Capture leads around the clock
No matter when the call comes in, it's captured and delivered to you as a lead, so no opportunity is ever lost.
Never lose a lead to voicemail
Every caller reaches a real person who captures their details and qualifies their interest — no more lost opportunities to voicemail.
Qualify leads before they reach you
Our receptionists ask the questions you need answered to qualify interest — so you only spend time following up on leads that are ready.
Handle high volume leads with ease
Whether it's a busy season or a sudden spike, our team can handle it without skipping a beat — so you never miss out, no matter how much volume you're driving.
Make great first impressions
Every caller is greeted warmly and professionally, leaving a positive impression that sets the tone for the entire relationship.
Get leads delivered the way you work
Leads can be delivered by your choice of email, text, app, or CRM integration — so you have easy access to your leads in the way that works best for you.
Receive leads in real-time
Lead details are delivered within minutes of the call ending, so you can follow up while the interest is still fresh.
Deliver leads directly to your team
Automatically distribute leads to the right person or team, so handoffs are seamless and follow-ups happen fast.
Need us to make outbound calls, as well? We'd be happy to.
Offload callbacks, follow-ups, appointment reminders and confirmations, and more. We’ll make up to 3 attempts to reach them live, and if we haven’t connected by the third try, we’ll leave a voicemail. Plans start at $19/mo.
Or live chats on your website? Yep, we do those, too.
Capture leads, answer questions, and provide real-time support — all through your website’s chat widget. Our team handles every conversation with the same friendly, professional touch we bring to your calls. Plans start at $19/mo.
Need Spanish? All our plans include bilingual at no extra cost.
Get more from your services with our powerful platform and integrations.
Our virtual receptionist services are 100% human, but when you support great people with great technology — you get something that just can’t be beat. Your callers get the warmth of a real person — with the speed, accuracy, and deep integration into your business processes that great tech makes possible. And you get real-time visibility, seamless integration with your internal tools, cloud-phone capabilities, and easy account management — whenever and wherever you need it.
Platform
Our web and mobile apps make it easy to manage your services from anywhere, and as an added bonus, they also serve as a full-feature business phone system — completely optional and not a requirement to use our live services, but pretty great to have.
And if you’re low-tech or not interested, no worries – you can use our services with or without the apps!
See calls & messages
Get a complete view of every call and message in one place. See who called, when they called, and what was discussed — so you always have easy access to anything that’s happened on your calls.
Listen to call recordings
Every call is recorded and stored right in your account. Whether you want to review a lead conversation, check for quality, or just hear how a call was handled — you can listen back anytime, from anywhere.
View call reports
Get a clear picture of your call activity with easy-to-read reports. See call volume, peak times, transfer patterns, summary statistics, and more — so you have the insights you need to make better decisions.
Update your status
Update your status with just a tap. Our receptionists see your status in real time — so they’ll always know when you’re available for transfers, and when you want us to take a message or send them to voicemail.
Manage routing & call flows
Easily manage users and depts, transfer destinations, forwarding schedules, caller menu options, and more. For more detailed call flow adjustments, our customer care team is just a call or email away.
Place calls & send texts
Use your PATLive number to make calls and send & receive text messages right from our apps. Your whole team can use it — so you’ll finally have one consistent business number on caller ID, not your employees’ personal cell numbers.
Integrations
Our native integrations make your virtual receptionists feel like they’re sitting right next to you. When they capture a lead, book an appointment, or process an order, it updates your CRM, calendar, e-commerce dashboard, and other tools in real time — just as if you’d done it yourself.
Here are just a few of our most popular ones.
Feel confident knowing that your customers are getting outstanding service on every call.
We understand how important every call is to your business, and when you trust us with your calls, you can feel confident knowing that we’re consistently delivering a level of quality that will have your callers saying, “Wow, this was such great service! I wish every company had people this good!”
Frequently asked questions.
Your free trial is a full-feature test drive of PATLive’s live answering service. There are no limitations, so you can experience everything PATLive has to offer from day one.
Your service continues without interruption. Your calls will be answered exactly as they were during your trial, and your selected plan will begin. There are no surprises or changes to the way your calls are handled (unless you’d like to make changes, of course – those are always welcome, just let us know).
You can be up and running quickly. Create your account, tell us how you’d like your calls handled, and your first call can be answered within minutes.
No! PATLive offers affordable month-to-month service with no contracts required. You can upgrade, downgrade, or cancel anytime.
Get started today!
You’ve built a business worth calling. Let’s make sure every caller feels that from the very first hello. Start your free trial today, or reach out to Sales to learn more.
