The best legal answering service for your law firm

100% US-based • Experienced Legal Answering Service • Affordable Pricing • Flexible Call Scripting

Provide friendly, personal service on every call you receive with our legal answering service, specially tailored for the unique needs of law firms

Our 24/7 live receptionists and legal answering services will help you provide great service for every caller, with a team that has decades of experience answering calls for law firms. We’ll ensure every call is answered quickly and handled correctly, so you can spend less time juggling calls and more time working on your cases.

100% US receptionists, well-versed in the phraseology and culture of the legal field

As a busy lawyer, it’s hard to stay focused on your cases with constant phone calls, but with our legal answering service, you don’t have to juggle both.

Our 100% U.S. virtual receptionists are trained and equipped to represent your firm just like an in-house employee, so callers will think they’re speaking with a member of your team – not your answering service.

And as an answering service that specializes in legal, you can feel confident knowing that our receptionists understand the unique needs of your field and will represent your firm with the utmost in professionalism and care.

Flexible call scripting and truly outstanding 24/7 live answering

Whether you need help with lead collection, new client intake calls or more general receptionist services, we’ll help you customize how your calls are answered so you get the type of support your firm needs, and you can use our services in the way that makes sense for you – from full-time to just sometimes (like after hours).

Our receptionists are designed to work as a seamless extension of your team, screening and transferring calls when you’re available and taking messages when you’re not. And we can also help with client intake and lead collection, scheduling, event registrations and more.

Great apps you’ll love, or the option to have us work directly in your practice management software

With PATLive, you not only get the best receptionists – you also get the best apps, so you can stay in sync with your PATLive team from anywhere.

Get new messages by email or push notification. Update your status to instantly change how your calls are being handled. And take advantage of call reports that will help you visualize patterns and spot trends.

And with our integrations, we can even work directly in your web-based practice management software.

The apps and integrations you can use with our answering service.

Highly-rated by attorneys

We’ve worked hard to build the kind of legal answering service, we’d want for our own business, and we take great pride in the quality of service we provide for our law firms. Ultimately, though, it’s what our customers have to say about us that’s the best reflection of our capabilities and performance.

We encourage you to read our TrustPilot reviews, where you’ll see that 8 out of 10 customers rates our legal answering service as “great” or better, with an overall rating of 4.6 stars – earning us TrustPilot’s highest designation as an “excellent” service provider.