24/7 Live Answering for Startups and Small Business

Make sure every call is answered by a friendly and professional virtual receptionist, while you focus on growing your business.

As Featured On:
Impact Theory

Stop Missing Important Calls

Did you know that 85% of people won’t try calling back if a company doesn’t answer their call the first time? Stop missing important calls, and business! With PATLive’s answering service, you can ensure that you never miss another phone call again.

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smiling customer service agent

Top Rated Virtual Receptionists

We understand how important every call is to your business, and we take that responsibility very seriously. On average, we hire fewer than 1 in 50 applicants and invest in each hire with extensive training and coaching to help them to deliver truly outstanding service. But don’t take our word for it, take our customers’… On TrustPilot, PATLive has an overall rating of 4.4 out of 5 stars and 8 out of 10 reviewers rate our agents as either “Great” or “Excellent”.

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Reduce Overhead,
Increase Productivity

Using a professional answering service to handle your calls allows you to focus on what matters most to your business, and it costs far less than hiring in-house staff. You only pay for what you use, and there are no contracts or hidden fees.

Explore Our Pricing Plans

of people go elsewhere after a bad service experience.
of customers hang up if they don’t reach a live person.
of customers won’t call back after an unanswered call.

Experience the PATLive Difference

PATLive has decades of experience delivering high-quality, high-touch answering services for a wide range of clients big and small. Start your 14 day FREE trial today and begin to see for yourself what PATLive can do for you.

100% U.S. Agents
100% U.S. Agents

All our receptionists work in sunny Florida.

24/7/365 Availability
24/7/365 Availability

We literally never close, even on major holidays.

Trusted Experience
Trusted Experience

29 years of experience. 2M+ calls annually.

Customized Call Handling
Customized Call Handling

Industry leading call scripting capabilities.

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Impact Theory Demo

24/7 Live Answering Services FAQs

Are you really available 24/7?

Yes! PATLive’s live receptionists are always here to answer your calls, 24 hours a day, 7 days a week, 365 days a year — even on holidays.

Is a contract required?

No, there are no contracts or commitments. You can cancel, upgrade, or downgrade at any time.

What types of numbers do you have? Are they toll-free or local?

We offer thousands of phone numbers. Choose from toll-free numbers in every prefix and local numbers in every major area code.

Do you offer vanity numbers?

Yes, we offer vanity numbers by searching our database for specific letter or number combinations. Vanity numbers are an additional $10/month.

Can I keep my number but forward my calls to you during certain times like lunch?

Sure. This is done on the phone carrier’s level and we can assist you in setting up the call forwarding scenario that works best for you.

What are real time call summaries and what do they include?

Your call summaries will include all the information we gather on each call, based on your businesses’s custom script.

How will I receive my messages?

Our agents can quickly send your messages in any format you prefer. We can automatically email or text the information to you after every call, send you a daily batch file with the previous day’s messages or even input them directly into the software of your choice.

What type of metrics are captured in the online reports?

PATLive’s online reporting provides you with more data to understand your inbound call trends including number of calls, key call times during the day and more.

What other languages do you offer answering services in?

PATLive’s bilingual agents offer call answering services in Spanish, as well as in English.

How soon can you begin answering my calls?

At PATLive, we build every script completely custom to your business. Once we gather your script information, we begin answering your calls within 24-48 hours.